The Executives' Guide to Information Technology / Edition 1

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 98%)
Other sellers (Hardcover)
  • All (15) from $1.99   
  • New (3) from $38.50   
  • Used (12) from $1.99   
Close
Sort by
Page 1 of 1
Showing 1 – 2 of 3
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$38.50
Seller since 2014

Feedback rating:

(267)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

New
Brand New Item.

Ships from: Chatham, NJ

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$50.00
Seller since 2014

Feedback rating:

(148)

Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing 1 – 2 of 3
Close
Sort by

Overview

What Every Senior Manager and Consultant Should Know About Managing Effective IT Departments

"This book sheds light on one of the most challenging topics for corporate officers –how to create and manage a high-performance IT department and obtain higher returns from technology-invested capital. The techniques and tools provided show how senior managers can work effectively with CIOs and IT directors to produce outstanding results. The approaches described are must-reading for non-technical executives with a stake in IT, as Baschab and Piot have taken pains to focus on the critical management concepts in IT without over-simplification."
–Tom Bickes, President and CEO, Employbridge

"In The Executive’s Guide to Information Technology, Baschab and Piot clearly identify the challenges inherent in many IT organizations as seen from the front lines. Guiding the reader through the day-to-day challenges, and developing a strategic, step-by-step plan make this guide a key part of every front-line technology managers toolkit."
–Bill Holt, Enterprise Engineering Manager, EDS Corp.

"Baschab and Piot have achieved a good balance between academic rigor and field-tested practice regarding the effective management of corporate technology departments. Their topical structure and process-oriented approach to each topic are directed at improving execution and high-stakes IT decisions such as vendor selection, technology standards, IT staffing, and performance measurement, while their real-world anecdotes provide context and variety. The book is appropriate for anyone interested in harvesting the heretofore largely untapped potential of IT, including those in capstone management of IT courses or for graduate students seeking a senior-management viewpoint on IT."
–Leon A. Kappelman, PhD, Farrington Professor of Information Systems
Director, Information Systems Research Center, College of Business, University of North Texas

"This book is a valuable resource for management and technology consultants who want to understand what is on the agenda of their clients, from IT management to the executive board. The authors have vividly captured the key elements of the non-technical aspects of managing the IT department and provide prescriptive advice for ensuring the highest return on corporate IT investments. Recommended for consultants of all stripes and sure to have an immediate impact on the value consultants can deliver for their clients."
–Mike Brynda, former Principal, Booz Allen Hamilton
President, The Dallas Advisory Group, management consultants

Read More Show Less

Product Details

  • ISBN-13: 9780471266099
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 3/7/2003
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 512
  • Product dimensions: 6.00 (w) x 9.10 (h) x 1.50 (d)

Meet the Author

JOHN BASCHAB is Senior Vice President of Solutions at Impact Innovations Group, a rapidly growing technology consulting company with 600 consultants and offices in Dallas, Texas, Atlanta, Georgia, and Washington, D.C. He formerly worked at management consultancy Booz Allen Hamilton providing technology advice to Fortune 500 companies. He received his MBA from the University of Chicago Graduate School of Business and completed his undergraduate work at the University of Alabama.

JON PIOT is a cofounder of Impact Innovations Group and has served in multiple capacities including Chief Operating Officer and IT Optimization practice leader. Formerly, he consulted to many Fortune 500 companies on IT strategy and systems development while at Booz Allen Hamilton and, prior to that, at Andersen Consulting. He holds a master’s degree from Harvard Business School and a bachelor of science in computer science from Southern Methodist University. He lives with his wife and three children in Dallas, Texas.

Read More Show Less

Table of Contents

PART I: The Effective IT Organization.

1. The IT Dilemma.

2. Sources and Causes of IT Ineffectiveness.

3. Information Technology Costs.

PART II: Managing the IT Department.

4. The IT Organization.

5. The IT Director.

6. IT Direction and Standard Setting.

7. IT Operations.

8. Application Management.

9. IT Human Resource Practices.

10. Vendor Selection.

11. Vendor Management.

PART III: Senior Executive IT Management.

12. Working with the Business.

13. IT Budgeting and Cost Management.

14. Effective Decision Making and Risk Management.

15. IT Demand Management and Project Prioritization.

16. IT Performance Measurement.

17. IT Steering Committee.

APPENDIX.

IT Toolkit.

Index.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)