The GE Work-Out: How to Implement GE's Revolutionary Method for Busting Bureaucracy & Attacking Organizational Proble

by David Ulrich, Steve Kerr, Ron Ashkenas

Overview

Famous "Work-Out" change-management tool explained by the people who helped develop it.

GE's legendary Work-Out program played a key role in the company's phenomenal success over the past decade and has been implemented in many other organizations. Now three executives and consultants who developed the original Work-Out approach at GE­­often working directly with CEO Jack Welch­­discuss the inner workings of Work-Out and their experiences at successfully implementing the program at GE.

Filled with effective assessment and decisionmaking tools, The GE Work-Out provides concrete and realistic guidance for anyone who wants to implement Work-Out and break down bureaucracy and hierarchy within an organization.

Product Details

ISBN-13:	9780071406321
Publisher:	McGraw Hill LLC
Publication date:	03/22/2002
Sold by:	Barnes & Noble
Format:	eBook
Pages:	352
File size:	5 MB

About the Author

Dave Ulrich is a professor of business administration at the University of Michigan School of Business and the author of the best-selling Human Resource Champions, Results-Based Leadership, and The HR Scorecard.

Steve Kerr is Chief Learning Officer and a Managing Director of Goldman Sachs. He was previously Vice President-Leadership Development and Chief Learning Officer for General Electric, with responsibility for GE's renowned Leadership Development Center at Crotonville.

Ron Ashkenas is the managing partner of management consulting firm Robert H. Schaffer & Associates, and senior author (with Ulrich, Kerr, and Todd Jick) of two previous books about GE.

Table of Contents

Introduction: The Power of Work-Out
Part I: What Is Work-Out?
Chapter 1: Work-Out, GE, and the Largest Corporate Transformation in History
Chapter 2: Why Work-Out Works: The Underlying Principles
Chapter 3: Is Your Organization Ready for Work-Out? When and Where to Start
Chapter 4: How to Lead a Fast, Simple Work-Out—When You’ve Never Done It Before
Part II: Making Work-Out Happen: Implementing a Full-Length Work-Out
Chapter 5: A Work-Out Road Map
Chapter 6: Planning a Work-Out
Chapter 7: Conducting a Work-Out
Chapter 8: Implementing Work-Out Recommendations
Chapter 9: Customizing Work-Out for Your Organization
Chapter 10: Work-Out at Work: How Zurich Financial Services U.K. Used Work-Out to Transform the Company 211
Part III: Work-Out’s Long-Term Payoff
Chapter 11: Using Work-Out to Create GE-Style Organizational Leadership
Chapter 12: Embedding the Process in Your Organization
Chapter 13: Work-Out as Culture Change
Chapter 14: Make Work-Out Work for You
Appendix A: The Work-Out Leader’s Tool Kit
Appendix B: Work-Out Simulation Exercise: United Bank of London
Appendix C: Work-Out: The Foundations of a Cultural Revolution (A speech given to General Electric officers in January, 1990)
Endnotes
Index
About the Authors