The Handbook of Logistics and Distribution Management: Understanding the Supply Chain

Overview

Now in its fifth edition, The Handbook of Logistics and Distribution Management covers the full scope of logistics and distribution, providing a broad strategic framework for planning as well as a clear and straightforward description of the basic functions and elements. This definitive handbook clearly explains: concepts of logistics and distribution; planning and logistics; procurement and inventory decisions; warehousing and storage; freight transport; operational management....

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The Handbook of Logistics and Distribution Management: Understanding the Supply Chain

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Overview

Now in its fifth edition, The Handbook of Logistics and Distribution Management covers the full scope of logistics and distribution, providing a broad strategic framework for planning as well as a clear and straightforward description of the basic functions and elements. This definitive handbook clearly explains: concepts of logistics and distribution; planning and logistics; procurement and inventory decisions; warehousing and storage; freight transport; operational management.

Fully revised and expanded with brand new chapters on humanitarian logistics, multichannel fulfillment and reverse logistics, there is detailed discussion of the latest trends and issues that confront logistics. This book helps in the logistics manager's quest to improve service and reduce cost, as well as keeping them aware of the many different facets of logistics and the supply chain. It should be of interest to practicing managers and supervisors, to candidates taking tests for the various professional institutes, and to students who are reading for degrees in logistics, distribution and supply chain management.

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Editorial Reviews

From the Publisher

Praise for the previous editions:

"This book does exactly what it says on the tin. It is perfect as a starting point for essay writing for student, or as a reference book for those working in logistics." —Logistics and Transport Focus

"Now in its fourth edition, The Handbook of Logistics and Distribution Management provides invaluable technical information and is written in an accessible and informative manner. The new chapters on supply chain segmentation, air transport, maritime transport and outsourcing are a welcome addition. I would recommend this as one of the most readable books available for logistics and supply chain students and professionals around the world." —Dorthea Carvalho, Director of Professional Development, The Chartered Institute of Logistics and Transport

"Intended, both as s reference for current logistics managers as well as a text for students, this updated edition includes new chapters on supply chain segmentation, air and marine transport, and the ever frequent decision to outsource.  The latter can take place in a variety of areas, grouped here into the categories of warehousing, transport, and value added services.  Although published in the UK and covering European Union legislation, most of the book is internationally applicable, treating standard issues of supply chain management." —Book News, Inc.

Logistics and Transport Focus
Praise for the previous editions:

"This book does exactly what it says on the tin. It is perfect as a starting point for essay writing for student, or as a reference book for those working in logistics."

Director of Professional Development, CILT - Dorthea Carvalho

"Now in its fourth edition, The Handbook of Logistics and Distribution Management provides invaluable technical information and is written in an accessible and informative manner. The new chapters on supply chain segmentation, air transport, maritime transport and outsourcing are a welcome addition. I would recommend this as one of the most readable books available for logistics and supply chain students and professionals around the world."
Inc. - Book News
"Intended, both as a reference for current logistics managers as well as a text for students, this updated edition includes new chapters on supply chain segmentation, air and marine transport, and the ever frequent decision to outsource. The latter can take place in a variety of areas, grouped here into the categories of warehousing, transport, and value added services. Although published in the UK and covering European Union legislation, most of the book is internationally applicable, treating standard issues of supply chain management."
Director of Professional Development, CILT - Dorothea Carvalho
"Now in its fourth edition, The Handbook of Logistics and Distribution Management provides invaluable technical information and is written in an accessible and informative manner. The new chapters on supply chain segmentation, air transport, maritime transport and outsourcing are a welcome addition. I would recommend this as one of the most readable books available for logistics and supply chain students and professionals around the world."
Inbound Logistics - James McDowell
"This book defines the fundamental functions and elements of logistics and distribution, and provides a broad strategic framework for planning. Because planning strategies, distribution methods, and retail channels are constantly changing, supply chain and logistics managers will find this a good up-to-date reference tool, with actionable information and suggestions that they can apply today."
Inbound Logistics - Jason McDowell
"This book defines the fundamental functions and elements of logistics and distribution, and provides a broad strategic framework for planning. Because planning strategies, distribution methods, and retail channels are constantly changing, supply chain and logistics managers will find this a good up-to-date reference tool, with actionable information and suggestions that they can apply today."
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Product Details

  • ISBN-13: 9780749466275
  • Publisher: Kogan Page, Ltd
  • Publication date: 1/28/2014
  • Edition description: Fifth Edition
  • Edition number: 5
  • Pages: 720
  • Product dimensions: 11.90 (w) x 8.20 (h) x 2.00 (d)

Meet the Author

Alan Rushton is a director of Dialog Consultants, a consulting company specializing in distribution, logistics and supply-chain management. He was formerly the Director of Graduate Programs at the Centre for Logistics and Transportation, Cranfield University.

Phil Croucher is a Logistics and Supply Chain consultant and lecturer at the University of East Anglia. He is a Fellow of the Chartered Institute of Logistics and Transport and has an MSc from Cranfield University.

Dr. Peter Baker is a logistics consultant and lecturer. Following a career in international freight forwarding, he became a Senior Lecturer, and is now a Visiting Fellow, at Cranfield University's Centre for Logistics and Supply Chain Management.

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Table of Contents

List of figures
List of tables
Preface
Abbreviations

Part 1 Concepts of logistics and distribution

01 Introduction to logistics and distribution
Introduction; Scope and definition; Historical perspective; Importance of logistics and distribution; Logistics and supply chain structure; Summary

02 Integrated logistics and the supply chain
Introduction; The total logistics concept; Planning for logistics; The financial impact of logistics; Globalization and integration; Integrated systems; Competitive advantage through logistics; Logistics and supply chain management; Summary

03 Customer service and logistics
Introduction; The importance of customer service; The components of customer service; Two conceptual models of service quality; Developing a customer service policy; Levels of customer service; Measuring customer service; The customer service explosion; Summary

04 Channels of distribution
Introduction; Physical distribution channel types and structures; Channel selection; Outsourcing channels; Summary

05 Key issues and challenges for logistics and the supply chain
Introduction; The external environment; Manufacturing and supply; Logistics and distribution; Retailing; The consumer; Summary

Part 2 Planning for logistics

6 Planning framework for logistics
Introduction; Pressures for change; Strategic planning overview; Logistics design strategy; Product characteristics; The product life cycle; Packaging; Unit loads; Summary

7 Logistics processes
Introduction; The importance of logistics processes; Logistics process types and categories; Approach; Tools and techniques; Summary

8 Supply chain segmentation
Introduction; Product segmentation; Demand and supply segmentation; Marketing segmentation; Combined segmentation frameworks; Implementation; Summary

9 Logistics network planning
Introduction; The role of distribution centres and warehouses; Cost relationships; A planned approach or methodology; Initial analysis and option definition; Logistics modelling: logistics option analysis; Evaluate results: matching logistics strategy to business strategy; Practical considerations for site search; Summary

10 Logistics management and organization
Introduction; Relationships with other corporate functions; Logistics organizational structures; Organizational integration; The role of the logistics or distribution manager; Payment schemes; The selection of temporary staff and assets; Summary

11 Multichannel fulfilment
Introduction; Issues; Food retailing; Non-food retailing; Summary

12 Manufacturing logistics
Introduction; Typology of operations; Just-in-time; Manufacturing resource planning (MRPII); Material requirements planning (MRP); The MRP system; Flexible fulfilment (postponement); The effects of distribution activities; Future developments; Summary

Part 3 Procurement and inventory decisions

13 Basic inventory planning and management
Introduction; The need to hold stocks; Types of stockholding/inventory; Stockholding policy implications for other logistics functions; Inventory costs; Reasons for rising inventory costs; Inventory replenishment systems; The reorder point and safety stock;
The bullwhip effect; The economic order quantity; Demand forecasting; Summary

14 Inventory and the supply chain
Introduction; Problems with traditional approaches to inventory planning; Different inventory requirements and the ‘decoupling point'; The lead-time gap; Inventory and time; Analysing time and inventory; Inventory planning for manufacturing; Inventory planning for retailing; Summary

15 Procurement and supply
Introduction; The procurement cycle; The scope of procurement; Setting the procurement objectives; Managing the suppliers; Expediting; Procurement performance measures; Collaborative planning, forecasting and replenishment; Factory gate pricing; E-procurement; Corruption; Summary

Part 4 Warehousing and storage

16 Principles of warehousing
Introduction; The role of warehouses; Strategic issues affecting warehousing; Warehouse operations; Costs; Packaging and unit loads; Summary

17 Storage and handling systems (palletized)
Introduction; Pallet movement; Pallet stacking; Palletized storage; Palletized storage – comparison of systems; Summary

18 Storage and handling systems (non-palletized)
Introduction; Small item storage systems; Truck attachments; Long loads; Cranes; Conveyors; Automated guided vehicles; Hanging garment systems; Summary

19 Order picking and packing
Introduction; Order picking concepts; Order picking equipment; Sortation; Picking area layout; Slotting; Pick routes; Information in order picking; E-fulfilment; Picking productivity; Replenishment; Packing; Summary

20 Receiving and dispatch
Introduction; Receiving processes; Dispatch processes; Cross-docking; Returned goods 329; Receiving and dispatch equipment; Layouts; Summary

21 Warehouse design
Introduction; Design procedure; Summary

22 Warehouse management and information
Introduction; Operational management; Performance monitoring; Information technology; Data capture and transmission; Radio data communication; Truck management; Summary

Part 5 Freight transport

23 International logistics: modal choice
Introduction; Relative importance of the main modes of freight transport; Method of selection; Operational factors; Transport mode characteristics; Consignment factors; Cost and service requirements; Aspects of international trade; Summary

24 Maritime transport
Introduction; Structure of the industry; Common shipping terms; Surcharges; Documentation; Vessel classification; Common ship types and their cargoes; Ports and cargo handling; Other factors; Summary

25 Air transport
Introduction; Structure of the industry; Air cargo handling; Types of air freighter; Documentation; Air hubs and spokes; Air freight pricing; Air cargo security; Summary

26 Rail and intermodal transport
Introduction; Intermodal equipment; Intermodal vehicles; Intermodal infrastructure; Mode shift grant schemes; Rail transport; Summary

27 Road freight transport: vehicle selection
Introduction; Main vehicle types; Types of operation; Load types and characteristics; Main types of vehicle body; The wider implications of vehicle selection; Vehicle acquisition; Summary

28 Road freight transport: vehicle costing
Introduction; Reasons for road freight transport vehicle costing; Key aspects of road transport costing; Vehicle standing costs; Vehicle running costs; Overhead costs; Costing the total transport operation; Whole life costing; Vehicle cost comparisons;
Zero-based budgets; Summary

29 Road freight transport: planning and resourcing
Introduction; Need for planning; Fleet management; Main types of road freight transport; Transport resources: requirements and optimization; Vehicle routeing and scheduling issues; Manual methods of vehicle routeing and scheduling; Computer routeing and scheduling; Other road-freight transport information systems applications; Summary

Part 6 Operational management

30 Cost and performance monitoring
Introduction; Why monitor?; Different approaches to cost and performance monitoring; What to measure against?; A logistics operational planning and control system; Good practice; Influencing factors; Detailed metrics and KPIs; The presentation of metrics; Summary

31 Benchmarking
Introduction; Why should an organization engage in benchmarking?; How to conduct a benchmarking exercise; Formal benchmarking systems; Benchmarking distribution operations; Summary

32 Information and communication technology in the supply chain
Introduction; Basic communication; Supply chain planning; Warehousing; Inventory; Transport; Other applications; Trading using the internet – e-commerce; Summary

33 Outsourcing: services and decision criteria
Introduction; Outsourcing operations; Different service types; Value added services; Drivers and drawbacks of outsourcing; What are the critical factors of choice?; Summary

34 Outsourcing: the selection process
Introduction; Approach; Detailed steps; Summary

35 Outsourcing management
Introduction; The need for management; Managing the relationship; Implementation planning; Monitoring an outsourced logistics operation; Summary

36 Security and safety in distribution
Introduction; International security measures; Strategic security measures; Tactical security measures; Safety in the distribution centre and warehouse; Summary

37 Logistics and the environment
Introduction; The European Union and environmental legislation; Logistics and environmental best practice; Alternative fuels; Summary

38 Humanitarian logistics
Introduction; Key differences; Performance measurement; Key terms; Pre-positioning of resources; Assessment and planning; The cluster approach; Distribution; Summary; Further reading

References
Index

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