The HERO Transformation Playbook: The step-by-step guide for delivering large-scale change

by Arif Harbott, Cuan Mulligan

Overview

***BUSINESS BOOK AWARDS 2021 SHORTLISTED TITLE***
Most transformations fail. Don’t let yours be one of them.
“...a compelling methodology to transform for the digital age, and not to succumb to it.” - Gianvito Lanzolla, Professor of Strategy at Cass Business School

“... the book on transformation we’ve been waiting for...” - Kevin Cunnington, Digital Envoy and Transformation Lead for UK Government

Most transformations and large-scale change programs fail, but in a rapidly changing world change is becoming more and more critical for survival.

The Transformation Playbook is your step-by-step playbook of EXACTLY how to deliver successful transformations and large-scale change programs with the best chance of success.

Based on 20 years of work with clients on large scale transformation efforts, the HERO™ Transformation Framework was developed based on enterprise transformations that really work.

Learn the code to transformation successThe book details the HERO™ Transformation Framework: a clear and structured method to help you design and deliver transformations for maximum value.

It includes all of the roles, processes, meetings, governance, and templates for you to follow and apply to your transformation today.

It’s time to crack the code of change and take the lead toward predictable success!

Product Details

ISBN-13:	9781788602037
Publisher:	Practical Inspiration Publishing
Publication date:	09/22/2020
Pages:	208
Product dimensions:	11.00(w) x 8.50(h) x 0.56(d)

About the Author

Arif Harbott is a Chief Technology Officer and digital leader widely renowned as a champion of enterprise transformation.

He specializes in organizations undergoing large-scale change, including scaling start-ups, FTSE 100 companies and government entities. His experience has spanned multiple industries, where he has managed extensive budgets c.$1bn+, P&L $900m+ and led teams of 1,000+ people.

Arif has been published widely in leading technology publications and speaks regularly at industry conferences. Outside the office, Arif enjoys hanging out with his wife, Heather, and their two boys, Noah and Ellis. In the little free time left, Arif loves to play competitive tennis and snooker.

Digital transformation executive Cuan Mulligan has led and worked on some of the largest transformation programs in Europe over the last 15 years across TMT, online retail, gambling, banking and government. A digital native with an engineering background, he has held transformation leadership roles in successful large-scale agile adoptions, organization design and digital transformations that have positively impacted thousands of people.

Cuan developed groundbreaking strategies for successful implementations while running his own consultancy and working with Paypal, Bwin, McKinsey Digital, Schroders and the UK Government’s Digital Service. When not helping organizations bring about lasting change, Cuan enjoys spending time with his wife, Sonia; their two sons, Antonio and Tiago.

Table of Contents

1. Introduction
1.1 Introducing the HERO™ Transformation Framework 1.2 The Five Dysfunctions of Transformations 1.3 What Is a HERO™ Transformation? 1.4 Overview of the HERO™ Framework 1.5 HERO™ Framework Roles
2. Transformation Design
2.1 Transformation Design Overview 2.2 Transformation Outcome 2.3 Enterprise Map 2.4 Targeted Analysis 2.5 Transformation Plan 2.6 Initiation

3. Transformation Delivery 3.1 Transformation Delivery Overview 3.2 Blockers Backlog 3.3 Transformation Accountability Meeting (TAM) 3.4 Workstream Accountability Meeting (WAM) 3.5 Transformation Kanban
3.6 Initiatives 3.7 Communication Strategy
4. Wrap Up
4.1 Common Questions about the HERO™ Framework 4.2 About the Authors 4.3 Thanks and Acknowledgements

What People are Saying About This

From the Publisher

Public Sector
“This is the book on transformation we’ve been waiting for - a tried-and-tested, practical methodology presented in an accessible and straightforward way. There are so many books on transformation, but this is the first to provide a blueprint for success.”

• Kevin Cunnington, Digital Envoy and Transformation Lead for UK Government

Corporate Leader
“This book demystifies the complex art of transformation into digestible bites you can read on the tube or bus - a compelling read!”
Jamie Gannaway, Ex-Chief Operating Officer at HSBC Bank
Consulting
“Successful transformation requires visionary leadership, creating a compelling cause and destination, but it also demands an effective process and plan to make sure it happens: this book helps you achieve both”
Charles Vivian, Managing Director at North Highland ConsultingTransformation Leader

“This book demystifies the complex art of transformation into digestible bites you can read on the tube or bus - a compelling read!”
Jamie Gannaway, Ex-Chief Operating Officer at HSBC Bank

“Successful transformation requires visionary leadership, creating a compelling cause and destination, but it also demands an effective process and plan to make sure it happens: this book helps you achieve both” Charles Vivian, Managing Director at North Highland Consulting
“The acceleration of digital technologies presents companies with new opportunities and challenges. This book offers a compelling methodology to transform for the digital age, and not to succumb to it.”
Gianvito Lanzolla, Professor of Strategy at Cass Business School

“Successful transformation requires visionary leadership, creating a compelling cause and destination, but it also demands an effective process and plan to make sure it happens: this book helps you achieve both”
Charles Vivian, Managing Director at North Highland Consulting

“This book demystifies the complex art of transformation into digestible bites you can read on the tube or bus - a compelling read!”
Jamie Gannaway, Ex-Chief Operating Officer at HSBC Bank

“This is the book on transformation we’ve been waiting for - a tried-and-tested, practical methodology presented in an accessible and straightforward way. There are so many books on transformation, but this is the first to provide a blueprint for success.”
Kevin Cunnington, Digital Envoy and Transformation Lead for UK Government

“The acceleration of digital technologies presents companies with new opportunities and challenges. This book offers a compelling methodology to transform for the digital age, and not to succumb to it.”
Gianvito Lanzolla, Professor of Strategy at Cass Business School

Editorial Reviews

This is the book on transformation we’ve been waiting for - a tried-and-tested, practical methodology presented in an accessible and straightforward way. There are so many books on transformation, but this is the first to provide a blueprint for success.”
Kevin Cunnington, Digital Envoy and Transformation Lead for UK Government
Corporate Leader
“This book demystifies the complex art of transformation into digestible bites you can read on the tube or bus - a compelling read!”
Jamie Gannaway, Ex-Chief Operating Officer at HSBC Bank
“Successful transformation requires visionary leadership, creating a compelling cause and destination, but it also demands an effective process and plan to make sure it happens: this book helps you achieve both”
Charles Vivian, Managing Director at North Highland Consulting
Transformation Leader

From the Publisher