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The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals / Edition 1
     

The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals / Edition 1

3.8 13
by Shawn Smith, Rebecca Mazin
 

ISBN-10: 0814472230

ISBN-13: 9780814472231

Pub. Date: 04/05/2004

Publisher: AMACOM

"The HR Answer Book addresses 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, this on-the-job companion offers expert guidance on all types of "people" issues, enabling managers and human

Overview

"The HR Answer Book addresses 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, this on-the-job companion offers expert guidance on all types of "people" issues, enabling managers and human resources professionals to:

• Save time, money, and trouble

• Increase employee productivity, satisfaction, and retention

• Attract and hire the best candidates while avoiding the inferior ones*

• Handle tough issues like sexual harassment, Internet and e-mail usage, performance problems, and more — fairly, sensitively, and legally.

The HR Answer Book is an easy-to-use problem solver that can be read cover-to-cover or as a quick reference in specific situations. An appendix of tools, templates, and lists of additional resources completes this excellent and valuable guide."

Product Details

ISBN-13:
9780814472231
Publisher:
AMACOM
Publication date:
04/05/2004
Pages:
256
Product dimensions:
6.22(w) x 9.28(h) x 0.95(d)
Age Range:
17 Years

Table of Contents

"Foreword 0

Preface 0

1 Employee Selection: How Do I Find, Attract, and Select the Best? 1

Finding Your Candidates 0

Conducting the Interview 0

Preemployment Testing and Screening 00

Making the Job Offer 00

2 HR Policies: Why Do We Need Them and What Should They Look Like? 000

The Employment Handbook 000

3 Performance Management: How Do I Evaluate Performance and Conduct Meaningful Performance Reviews? 000

Developing a Performance Management System 000

The Performance Appraisal Process 000

Conducting the Performance Appraisal 000

4 Training and Development: How Do Successful Companies Improve and Enhance Workforce Skills? 000

Orienting the New Employee 000

Continuing Employee Development 000

5 Employee Relations and Retention: How Do I Keep Good Employees and Maintain Working Relationships at All Levels? 000

Fostering Effective Workplace Communication 000

Structuring Reward and Recognition Programs 000

Maintaining Work-Life Balance 000

Resolving Workplace Conflicts 000

When Employees Leave: Conducting the Exit Interview 0006 Compensation: How Should Employees Be Paid? 00

Wage and Hour Laws 00

The Compensation System 00

Variable Pay: Bonuses and Incentives 00

7 Benefits: What Makes a Benefits Package Competitive? 00

Legally Required Insurance Programs 00

Benefits That Provide Economic Security 00

Benefit Days: Holidays, Sick Days, and Vacation 00

Health Insurance 00

Other Retirement Plans 00

Other Benefits 00

8 Regulatory Issues: What Are the Major Employment Laws and How Do I Comply with Them? 000

Laws Prohibiting Discriminatory Practices 000

The Family and Medical Leave Act 000

Occupational Safety and Health Act of 1979 000

Immigration Reform and Control Act of 1986 000

9 When Bad Things Happen to Good Employers: How Do I Handle Volatile Workplace Issues? 000

Electronic Mail, Internet, and Computer Usage 000

Violence in the Workplace 000

Substance Abuse in the Workplace 000

Monitoring Other Workplace Dishonesty 000

Conducting Employee Investigations 000

10 Termination and Discharge: How Do I Fire an Employee Legally and Humanely? 000

The Termination Process 000

Post-Termination Compensation and Benefits 000

Other Post-Termination Matters 000

Resource Guide 000

Tools and Templates 000

Index 000"

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The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals 3.8 out of 5 based on 0 ratings. 13 reviews.
Anonymous More than 1 year ago
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Lolzy More than 1 year ago
This in excellent primer on all things HR for HR professionals as well as managers. The 10 chapters covers all the major areas of HR including selection; policies; performance management; training & development; employees relations; as well as compensation and benefits. The chapters are Witten in a Q & A format: common questions relating to the chapter's topic are answered in a fairly straight-forward manner and with enough details. Most concepts are explained succinctly and clearly without boring the reader. I especially liked the fact that the questions deal with both conceptual and practical elements of each topic. For example, in the chapter on HR policies, one of the questions is "should our company have an employee handbook?" and the answer explains both the legal and practical need for the handbook. Another question focuses on the "stylistic considerations in writing the manual." The only complaint I had with the book is in the depth of the material covered. In targeting both HR professionals and managers, the authors may have had, by necessity, to "tune-down" some of the content and therefore, as an HR professional this was a little too basic for me to be as useful as it could've been.
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M_L_Gooch_SPHR More than 1 year ago
As a corporate HR director for a fortune 500 company, I am supposed to have all the answers when the phone rings or someone walks in the door. I don't have all the answers and never will and that is why I keep reference books such as the HR Answer Book within easy reach.

I can recommend this book to anyone in HR at any level. It's topic matter ranges from the very simple to more complex issues. I hope the revised version will contain a large section on labor relations as this is an area that many in HR struggle with. Michael L. Gooch, SPHR
Guest More than 1 year ago
A smart,informative, entertaining guide to a serious subject...filled with FAQs that you sometimes didn't even know you needed to ask! Quickly became an everyday reference that I turn to again and again. Set up in an extremely reader-friendly fashion (perfect for those of us who don't have alot of patience or time to spend looking things up) that makes sense of the language of HR. Once I read it, I bought it for all the managers in my team and recommend it to everyone who has ever encounted an uncomfortable HR situation (or hopes to avoid one!)