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The revolutionary program for dramatically improving business results that has sparked the interest of IBM, GE, and other corporate giants. When Bill Arnold became president of Centennial Medical Center, the flagship of Hospital Corporation of America the largest for-profit health-care company in the U.S., he turned the hospital upside-down with his new person-centered leadership methods.
Hard-Nosed Humanism: The People Principles.
Hard-Nosed Humanism: The Credibility Principles.
Quality Improvement: Person by Person.
Real Productivity Is Self-Generated: Pulling Excellence Out of Chaos.
Expect a Leader, Get a Leader: Helping Middle Managers Become Entrepreneurs.
Hidden Talents: Taking Risks with Good People.
What's So Important About Mary Kaye Murti?
Reclaiming the Forgotten Individual.
Making Mistakes: The Great Mail Room Caper and Other Good Ideas That Weren't.
An Office Without a Door and the Person Who Makes It Work: Transforming a Corporate Role.
The Trip Back: Learning to Profit from the Not-So-Hidden Truth About Yourself.
The Human Touch from an Outsider's Point of View.