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From Barnes & Noble
We all know that there are unwritten rules of etiquette: These are the guidelines that other people ignore. Quentin Parker's thoroughly contemporary rules of common civility challenge us to place our behavior under gentle scrutiny. His wonderfully robust etiquette code covers the breadth of public and semi-public venues and activities; everything from bathrooms to boardrooms; from cell-phone confessionals to retail stores do's and don'ts. With its lighthearted tone, The Universal Code of (Formerly) Unwritten Rules promises to make you a better mannered (and probably more entertaining) neighbor.