The Internet in the Workplace: How New Technology is Transforming Work / Edition 1

The Internet in the Workplace: How New Technology is Transforming Work / Edition 1

by Patricia Wallace
     
 

The capabilities offered by netcentric technologies might seem to eliminate the need for physical workplace altogether, but the workplace remains, partly because the virtual, and in fact, the physical appearance of a typical office looks about the same. Nevertheless, the psychological characteristics of the workplace have changed considerably. Workers, from the

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Overview

The capabilities offered by netcentric technologies might seem to eliminate the need for physical workplace altogether, but the workplace remains, partly because the virtual, and in fact, the physical appearance of a typical office looks about the same. Nevertheless, the psychological characteristics of the workplace have changed considerably. Workers, from the mail room clerk to the CEO, are learning new skills - to capitalize on the net's power, but avoid the egregious blunders that the net so dramatically amplifies. In The Internet in the Workplace, Wallace shows how netcentric technologies touch every kind of workplace, and explores the challenges and dilemmas they create.

Product Details

ISBN-13:
9780521809313
Publisher:
Cambridge University Press
Publication date:
02/28/2004
Pages:
316
Product dimensions:
5.98(w) x 8.98(h) x 1.10(d)

Table of Contents

Preface
1The Internet Transforms the Workplace1
2The Netcentric Technologies Emerge27
3Work, Nonwork, and Fuzzy Lines Between Them53
4Business Communication78
5Leadership in the Internet Age113
6Knowledge Management135
7Virtual Teams and Computer-Supported Cooperative Work157
8E-Learning191
9Workplace Surveillance and Privacy215
10The Changing Context of Employment246
11The Netcentric Workplace: Future Trends267
Index291

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