The Invisible Employee: Realizing the Hidden Potential in Everyone by Adrian Gostick, Chester Elton |, Hardcover | Barnes & Noble
The Invisible Employee: Realizing the Hidden Potential in Everyone

The Invisible Employee: Realizing the Hidden Potential in Everyone

by Adrian Gostick, Chester Elton
     
 

View All Available Formats & Editions

A business fable packed with hard-won wisdom, The Invisible Employee follows a group of people who live and work together on a mysterious island. In these pages, managers learn how to combat one of the most common negative attitudes in business—that smart employees keep their heads down and never do more than is asked.

Bestselling authors Adrian Gostick and

Overview

A business fable packed with hard-won wisdom, The Invisible Employee follows a group of people who live and work together on a mysterious island. In these pages, managers learn how to combat one of the most common negative attitudes in business—that smart employees keep their heads down and never do more than is asked.

Bestselling authors Adrian Gostick and Chester Elton illustrate that invisible employees undermine our efforts at building great companies. And they show how effective leaders change this mind-set by engaging their people in their cause and finding a way to bring out their best by setting clear goals, seeing the right behaviors, and celebrating every success along the way. The end result is an organization of productive employees who feel noticed, valued and appreciated. In other words, they feel visible.

In today's competitive environment, all of us are looking for the next big product, the next big capability or solution. But great managers are turning back to the basics. They are finding that recognizing people leads to a more engaged workforce and a more successful business. The Invisible Employee shows you how to bring out the hidden potential in your team and your business.

Editorial Reviews

From the Publisher
This book has a simple message: praising employees is the "single business strategy" that meets "all your business objectives simultaneously." Praising employees generates commitment, which leads to high-level performance, which causes customer and investor loyalty, it argues. The authors' point is illustrated through a long, tedious fable about a tribe of "Highlanders" who are showered with gems by a tribe of "Wurc-Urs," until, that is, the Wurc-Urs start to disappear because they're so frustrated by the lack of praise. The book contains a list of 70 ways to recognize employees (buy them a garden statue, write them a funny song, etc.), as well as a few bits of more journalistic evidence (brief accounts of business studies, a story from the Wall Street Journal about an employee who quit when his employer gave him a gold Rolex without offering to pay the income tax on the gift, etc.). Savvy managers are unlikely to buy into the idea that lavish praise is all it takes to generate profits and make the stock price go up, but the book may provide them with a few new ideas for how to make their employees feel appreciated. (Mar.) (Publishers Weekly, January 30, 2006)

"...some great stuff on effective employee surveys, plus anecdotes and jokes that the reader could recycle for meetings and training sessions." (Personnel today, April 2006)

"...the message is sound..." (Professional Manager, June 2006)

"...this thought-provoking book nws a delight to read...practical and inspirational in showing readers how to change attitudes in very simple ways...." (Personnel Today, July 2006)

Product Details

ISBN-13:
9780471777397
Publisher:
Wiley
Publication date:
03/03/2006
Pages:
176
Product dimensions:
5.58(w) x 8.76(h) x 0.72(d)

Meet the Author

Adrian Gostick is Director of Corporate Communications with the OC Tanner Recognition Company, the world's leading employee recognition company.  A dynamic speaker, Adrian speaks to business audiences around the world.  He has also written for USA Today, Investor Business Daily, and many other business publications.  He has been featured on ABC, CNBC, and NPR.  He is the co-author of best-selling The 24 Carrot Manager, A Carrot a Day, and Managing with Carrots.

Chester Elton is a sought after speaker and recognition consultant.  Chester is VP of Performance with OC Tanner Recognition Company (based in Salt Lake City, UT.)  He has been a featured speaker at SHRM, NAER and many other HR conferences.  He is the co-author of the WSJ best-seller, A Carrot a Day and is frequently quoted in the WSJ.  He has been featured on CNN, Bloomberg and NPR for his expertise in motivation.

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >