Table of Contents
Introduction vii
1 Preparing for the Interview 1
Preparing to Answer Questions 2
The First Defining Moments 3
Starting Off on the Right Foot 4
Set a Tone 5
2 Discussing Your Skills and Experience 8
Key Skills and Abilities 9
Interpersonal Skills 17
Creativity and Leadership Skills 23
Problem-Solving Ability 31
Personal Questions 34
3 Describing Your Achievements 42
Professional and Personal Accomplishments 43
Contributions You've Made 48
Challenges You've Overcome 54
Recognition and Rewards You've Received 59
4 Explaining Your Goals and Interests 63
Long-and Short-Term Goals 64
Interest in Your Chosen Career 68
Personal Interests, Hobbies, and Activities 73
5 Showcasing Why You're a Good Fit 80
Business Sense and Personal Character 80
Why You Want the Job 89
What You'd Bring to the Company 92
Your Past Work Experiences 99
6 Highlighting Your Ambition and Knowledge 107
Why You Chose This Industry 108
What You Know about the Company 110
Why You Want to Work Here 117
What Your Career Plans Are 122
How You Would Contribute 127
7 Providing Details about Your Education 135
Why You Chose Your Major 135
Why You Chose Your School 138
Courses You Took and Grades 139
Extracurricular Activities and Internships 142
What You Gained from Your College Experience 144
8 Navigating Hard-to-Answer Questions 149
Discussing Frustrations and Failures 149
Special Situations 158
Illegal Questions 174
9 Asking Your Own Questions 182
Why the Job Is Open 183
Job Responsibilities 184
Opportunities for Advancement 185
Who Your Supervisor Is 185
Company History and Growth 186
Questions Not to Ask 188
10 Industry-SpecificBuzz Words and Phrases 190
Accounting and Finance 190
Administrative 192
Biotechnological and Pharmaceuticals 194
Communications 196
Computers and Mathematics 197
Engineering 200
Executive and Managerial 201
Government 203
Health and Medical 205
Insurance 208
Legal and Protective Services 210
Retail 212
Science 214
Technical 216
Transportation and Travel 218
Appendix A Thank-You Letters 221
Appendix B Resources 226
Appendix C Glossary 236
Index 245