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Preface
Artistry is not a destination, a place where mediators can settle comfortably, secure in the knowledge that they have attained the highest level of professional competence. Rather, artistry is a journey, a process of exploring and testing the range and application of professional knowledge and skills. At times the journey is uncomfortable, such as when mediators experience the obstacles and challenges to excellence, when they bump up against the limits of their knowledge or skill, or when they fail. Other times the journey is sublime, such as when they experience the exhilaration of matching their skills and knowledge to the needs of disputants, when their work seems effortless, flowing, and intuitive. Above all, artistry is a mind-set-a commitment to curiosity and exploration, to excellence and learning.
How the Book Is Organized
This book addresses both a theoretical framework and a pragmatic approach to practice in order to provide both conceptual understanding and a practical methodology. We are practitioners who are deeply concerned with the applied aspects of theoretical material. We want to understand how theory can and does shape practice. We are also educators and trainers and we have a passionate commitment to exploring and understanding how our methods of practice reflect our beliefs and values. The connection between theory and practice, as tested and analyzed through research, is central to our inquiry into professional excellence, or artistry. This book describes the key conceptual notions that are the guideposts on the path toward excellence in practice, as well as the methods and skills that are the tools needed to make the journey.
Acknowledgments
We want to acknowledge the many contributors and supporters who have helped us on our way from concept to manuscript. Although we are duly proud of the ideas and methods we have developed, we acknowledge that we stand on the shoulders of many scholars, researchers, and practitioners whose work has stimulated, supported, guided, and advanced our work-particularly the seminal work of Donald Schn, whose books have inspired, informed, and at times perplexed us.
February 2000 Michael D. Lang
Pittsburgh, Pennsylvania
Alison Taylor
Hillsboro, Oregon