The Manager's Phrase Book: 3000+ Powerful Phrases That Put You In Command In Any Situation

Overview


"As a manager, this book lets me do more, faster, and that's all I ever need."
--Armand Pinarbasi, Honorary Consul of the Kingdom of Denmark

"The Manager's Phrase Book is a must read for anyone who needs to improve their mastery of management communications."
--Thérèse Jamaa-Froger, business development director, Qualcomm

"This book is pure gold for any type of manager."
--George T. Ayoub, CEO, Machine Vision...

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The Manager's Phrase Book: 3000+ Powerful Phrases That Put You in Command in Any Situation

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Overview


"As a manager, this book lets me do more, faster, and that's all I ever need."
--Armand Pinarbasi, Honorary Consul of the Kingdom of Denmark

"The Manager's Phrase Book is a must read for anyone who needs to improve their mastery of management communications."
--Thérèse Jamaa-Froger, business development director, Qualcomm

"This book is pure gold for any type of manager."
--George T. Ayoub, CEO, Machine Vision Products

"As a manager, you'll never feel anything less than fully confident if you've used this book."
--Carlos Echaves, founder and CEO, RetroActiv Games

"The major portion of management is communication. This eminently practical book will make you a more confident speaker."
--Sam Abi-Samra, vice-president, HDR Inc.

The Manager's Phrase Book is a collection of thousands of ready-to-use phrases that will enable you to move into the ranks of today's most competent managers. You will have control of any situation at a moment's notice, regardless of your position in the corporate world. You will have all the weapons you need to succeed where vibrant, meaningful, appropriate, and, perhaps above all, precise language is required.

With this passport to success, you will begin a new game in which you are among the charismatic, the untouchable--the elite. The Manager's Phrase Book is an amazingly fast paced, easy-to-use reference book that will help you to:

  • Use the correct words at all times
  • Conquer conflict
  • Take on challenges and challengers
  • Build bridges between people
  • Address sticky situations
  • Further your own career
  • And so much more

The Manager's Phrase Book makes it easy for you to break out of the mundane world of management and to take on all comers. It is the latest compilation of Patrick Alain's research on how managers really communicate in today's world.

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Product Details

  • ISBN-13: 9781601632463
  • Publisher: Career Press, Incorporated
  • Publication date: 1/21/2013
  • Pages: 192
  • Sales rank: 655,274
  • Product dimensions: 5.90 (w) x 8.90 (h) x 0.70 (d)

Meet the Author


Patrick Alain is an internationally known developer of some of the world's

best-selling video games, including the multi-award-winning blockbusters Grand Theft Auto and Red Dead Redemption. Alain's first publishing venture, The Leader Phrase Book, was immediately successful. He was born in Paris, France, and has lived in a number of countries. Fluent in five languages, he attributes much of his success to his ability to be a vital participant in large, multilingual teams. Alain holds a master's degree from the University of Paris, and has lived in San Diego, California, since 2004.

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Table of Contents

Preface 7

How to Use This Book 9

Part 1 Staffing and HR 13

Part 2 Ethics and Legalities 27

Part 3 Feedback and Discipline 43

Part 4 Bad Behavior 59

Part 5 Motivation 85

Part 6 When It's Personal 105

Part 7 Meetings and Presentations 119

Part 8 Sticky Situations 135

Part 9 Dealing With Customers 147

Part 10 Managing Lower-Level Managers 159

Bonus Section: Managing Up 173

Index 187

About the Author 191

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