The McGraw-Hill 36-Hour Course: Project Management / Edition 2

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Schedule and coordinate projects seamlessly, start to finish!

In today's ultracompetitive world of business, those in charge want results on time and on budget--and they're turning to project managers to deliver. Skilled project managers are in high demand, and the profession is growing at an unprecedented rate.

The McGraw-Hill 36-Hour Course: Project Management, Second Edition, combines expert insight, advice based on realworld experience, and the latest developments into a single, concise package. In the span of 36 hours, you'll learn how to:

  • Plan, launch, manage, and close projects
  • Build the best team for each project
  • Shape and drive a project using effective leadership
  • Manage quality, costs, time, and risk
  • Deploy the latest project management technologies

Complete with chapter-ending self-tests and a comprehensive online final exam, The McGraw-Hill 36-Hour Course: Project Management, Second Edition, provides the guidance you need to manage any project under any conditions.

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Product Details

  • ISBN-13: 9780071738279
  • Publisher: McGraw-Hill Professional Publishing
  • Publication date: 10/15/2010
  • Series: McGraw-Hill 36-Hour Courses Series
  • Edition number: 2
  • Pages: 400
  • Sales rank: 587,947
  • Product dimensions: 6.00 (w) x 8.90 (h) x 1.10 (d)

Meet the Author

Helen S. Cooke, PMP, and Karen Tate, PMP, have held project management positions in corporations, government, engineering, and consulting firms around the world. Both have also held leadership positions within the Project Management Institute, a global not-for-profit professional organization. Cooke lives in the Chicago area, and Tate resides in Cincinnati, Ohio.
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Table of Contents

Chapter 1 Project Management 1

Overview and Goals 1

What is Project Management? 1

Why make a Distinction Between Projects and Operations? 12

The Relationship of Project Management to Implementing Desired Change 17

The Value-Added Proposition: Declaring and Revalidating Project Value 26

Benefits of Adopting Project Management Approaches 28

Summary 29

Review Questions 30

Chapter 2 Project Management Concepts 33

Overview and Goals 33

What is a Project? 33

Natural Phases of Projects 42

Contrasting Project Life Cycle and Product Life Cycle 46

Types of Projects 57

How Project Management is Applied in Different Settings 59

Summary 63

Review Questions 64

Chapter 3 The Project Management Leader 67

Overview and Goals 67

The Project Leader's Integrated Skill Set 68

Essential Characteristics of the Project Management Leader 70

Knowledge, Skills, and Abilities of the Project Manager 80

Other Leadership Roles on Large Projects 88

Summary 91

Review Questions 92

Chapter 4 The Process of Managing Projects 95

Overview and Goals 95

The Basics 96

How Projects Get Started 102

The Project's Life Cycle: Project Phases 107

Summary 110

Review Questions 111

Chapter 5 Planning Concepts 113

Overview and Goals 113

Project Planning 113

Detailed Planning 122

Plan Approval 130

Summary 131

Review Questions 132

Chapter 6 High-Level Planning 133

Overview and Goals 133

It is All About Planning 134

High-Level Planning 134

Scope and Objectives Planning 144

Documenting the Plan 152

Completing Initial High-Level Documentation 157

Review of the Overall Plan Before Detailed Plan Development 158

Summary 160

Review Questions 161

Chapter 7 Detailed Planning for Execution 163

Overview and Goals 163

Creating a Work Plan for Execution 164

The Go/No-Go Decision 170

Implementation Detail for Start-Up 173

Planning for Team Management 180

Communications Plan 183

Planning for Stakeholder Management 184

Quality Plan 186

Summary 187

Review Questions 188

Chapter 8 Building and Developing a Team 189

Overview and Goals 189

Creating an Environment for Success 190

The Importance of Communication on Projects 191

Team Development 191

Human Resources Management 192

Creating Teams of Similar and Dissimilar People 193

Creating a Project Management Culture 195

Team Building 201

Establishing Project Management Culture on Virtual Projects 202

Managing Team Resources 205

Summary 207

Review Questions 208

Chapter 9 Facilitating Project Execution and Closeout 211

Overview and Goals 211

Creating a Success Environment with Processes 212

Communications 213

Managing Quality 217

Managing Cost 218

Managing Time 220

Managing Risk 221

Policy and Standards 224

Project Integration Management 225

All Projects Have a Beginning and an End 226

Turnover of Responsibility for Deliverables 227

Lessons Learned and Process Improvements 229

Summary 230

Review Questions 231

Chapter 10 The Context for Project Management 233

Overview and Goals 233

Quality Assumptions 234

The Project Culture: Continuous Learning and Improvement 238

Project Decisions as an Element of Quality 239

The Wright Brothers' Project to Create Controlled Flight 241

Project Managers Do Not Always Get High Visibility 246

Staying Aligned with the External Environment 247

Summary 247

Review Questions 248

Chapter 11 Controlling Project Work 251

Overview and Goals 251

Project Control and the Triple Constraint 253

Earned Value as a Means of Control 264

Project Management Tools 267

Leveraging Technology 268

Summary 270

Review Questions 271

Chapter 12 Organizational Project Management Maturity 273

Overview and Goals 273

Management Structure and Culture 275

Improving the Project Environment 280

Definition of Organizational Project Management Maturity 280

How Process Improvement Applies to Project Management 284

A Project's Business and Work Context 289

Leveraging the Organization's Resources 293

Determining the Organization's Project Management Maturity 295

Technology to Enhance Organizational Project Management Maturity 301

The Project Management Office or Program Management Office (PMO) 306

Standard Processes to Improve Project Management 313

Standard Metrics 313

Conclusion 315

Key Concepts to Remember 321

Advancing Both the Project and the Profession 323

Review Questions 324

Appendix A Process Model 327

Appendix B Templates 335

Appendix C Organizational Assessment 357

Appendix D Case Study 363

Appendix E Deliverables' Life Cycle 369

Notes 373

Index 383

Instructions for Accessing Online Final Exam and Chapter Quiz Answers 390

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