The Mediator's Handbook: Revised & Expanded Fourth Edition / Edition 4

The Mediator's Handbook: Revised & Expanded Fourth Edition / Edition 4

by Jennifer E. Beer, Caroline C. Packard
     
 

ISBN-10: 0865717222

ISBN-13: 9780865717220

Pub. Date: 11/13/2012

Publisher: New Society Publishers

The popular The Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators while offering a detailed, nuanced resource for professionals.

Starting with a new

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Overview

The popular The Mediator's Handbook presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, the accessible manual format lays out a clear structure for new and occasional mediators while offering a detailed, nuanced resource for professionals.

Starting with a new chapter on assessing conflict and bringing people to the table, the first section explains the process step by step, from opening conversations and exploring the situation through the phases of finding resolution—deciding on topics, reviewing options, and testing agreements.

The "Toolbox" section details the concepts and skills a mediator needs in order to:

Understand the conflict
Support the people
Facilitate the process
Guide decision-making

Throughout the book the emphasis is on what the mediator can do or say now, and on the underlying principles and core methods that can help the mediator make wise choices.

Long a popular course textbook for high schools, universities, and training programs, The Mediator's Handbook is also a valued desk reference for professional mediators and a practical guide for managers, organizers, teachers, and anyone working with clients, customers, volunteers, committees, or teams.

Jennifer E. Beer, PhD, mediates organizational conflicts, facilitates meetings, and offers related workshops, regularly teaching a negotiation course at Wharton (University of Pennsylvania).

Caroline C. Packard, JD led Friends Conflict Resolution Programs for fifteen years and is an organizational conflict response specialist and mediator based in Philadelphia, Pennsylvania.

Eileen Stief developed the mediation process presented in the Handbook, training a generation of mediators to work with community, multi-party, and environmental disputes.

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Product Details

ISBN-13:
9780865717220
Publisher:
New Society Publishers
Publication date:
11/13/2012
Edition description:
Fourth Edition
Pages:
208
Sales rank:
225,971
Product dimensions:
8.40(w) x 10.80(h) x 0.60(d)

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