As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way.
As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way.

The Moderator's Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research
364
The Moderator's Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research
364Paperback(New Edition)
Product Details
ISBN-13: | 9780124047006 |
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Publisher: | Elsevier Science |
Publication date: | 11/19/2013 |
Edition description: | New Edition |
Pages: | 364 |
Product dimensions: | 7.40(w) x 9.10(h) x 0.70(d) |