The New Breed: Understanding and Equipping the 21st Century Volunteer

Overview

Adapt to the changing world of volunteer management.
More than ever, today's volunteers work online, need flexible hours, and want to play a role in defining their jobs. They also want to feel a sense of responsibility for your organization's overall mission. Harness this passion and potential--with results...

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Overview

Adapt to the changing world of volunteer management.
More than ever, today's volunteers work online, need flexible hours, and want to play a role in defining their jobs. They also want to feel a sense of responsibility for your organization's overall mission. Harness this passion and potential--with results that uplift your goals and enable your volunteers.

Includes:

  • A profile of the 21st century volunteer.
  • The seven deadly sins of recruiting volunteers.
  • Framing your recruitment message to Boomers, Gen X, and Gen Y.
  • The three levels of motivation.
  • The six rules of empowerment.
  • Tons of resources! You get ministry job descriptions, applications, and interview questions; activities, icebreakers, and team-builders for volunteer meetings; community-building activities; tips for board retreats and planning sessions; and more!
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Product Details

  • ISBN-13: 9780764435645
  • Publisher: Group Publishing, Incorporated
  • Publication date: 11/28/2007
  • Pages: 174
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.50 (d)

Table of Contents

The Common Predicament: Where It All Begins i

Section 1 The Volunteer Recruiter 1

Chapter 1 Who Is the New Breed of Volunteer? 3

A Profile of the 21st Century Volunteer

Chapter 2 Recruiting the New Breed of Volunteers 25

The "Courting" Relationship

Chapter 3 Finding the New Breed of Volunteers (and Not Scaring Them Away) 37

The Seven Deadly Sins of Recruiting Volunteers

Chapter 4 Tapping Into Two New Breeds of Volunteers 63

Retiring "Boomers" and Incoming "Generation Y"

Section 2 The Volunteer Manager 89

Chapter 5 Motivating the New Breed of Volunteers 91

Retain Volunteers by Motivating Them

Chapter 6 Empowering Volunteers to Do It Their Way 115

Move From Delegation to Empowerment

Chapter 7 Using a New Breed of Technology 131

Social Media, Wikis, Texting…and the Virtual Volunteer

Chapter 8 Managing or Canning High-Maintenance Volunteers 159

Performance Coaching the Volunteer From Hell

Section 3 The Volunteer Leader 177

Chapter 9 Leading the Successful Volunteer Organization 179

Mobilize the Collective Power of Volunteers

Chapter 10 Epilogue-A Leadership Case Study 199

A Fable of How to Do It Right

Section 4 Resources 217

Sample Position Charter 219

Sample Youth Ministry Volunteer Expectations 223

Sample Project Charter 226

Sample Youth Ministry Volunteer Application 230

Interview Guide for Hiring a Paid Volunteer Manager 240

Sample Youth Ministry Reference Form 244

Sample Questionnaire for Virtual Volunteers 247

Sample Board Code of Conduct 250

Strategic Planning Retreat-Agenda of Questions 252

SWOT Analysis Form 257

Icebreakers and Openers 258

Team-Building Activities 264

Sample Training Exercise-A Case Study: "Symptoms of Staff Resistance" 269

Endnotes 273

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