The New General Manager's Performance Cockpit

by Christos Kartalis

Overview

"The Performance Cockpit" is a systems-based approach to help new managers get their companies to the top and keep them there. It gives solutions to the myriad challenges general managers need to overcome.
It shows readers how to run a tight ship by focusing on what really counts for consistently achieving financial and leadership objectives.

Product Details

ISBN-13:	9789963937301
Publisher:	Aylavita
Publication date:	05/01/2007
Pages:	212
Product dimensions:	6.00(w) x 9.00(h) x 0.63(d)

About the Author

Christos Kartalis is and for the last 15 years has been an active general manager for multinational companies, including Johnson and Johnson, Bristol-Myers Squibb, and PharmaSwiss. Christosl successful career spans the United States, Europe, Asia, and the Middle East and has included positions of diverse sizes, industries, and cultures. It is through this rich experience that Christos has developed the concepts and practices included
in this book. Everything you see in it has been tried and tested, and it works well across the world.
Along with his active general-management roles, Christos has been a guest lecturer on the subjects of leadership, marketing, and strategy in Europe, Asia, and the Middle East.
Christos holds an MBA degree from the University of Massachusetts, in the United States, and a Post-MBA in General Management from INSEAD, France. He lives with his wife, Matilda, and their two children, Dimitri and Kleio, in Athens, Greece.

Table of Contents

Foreword, by Dr. Danny Thorniley ix
Introduction 11

1 What You Assume about Your New Job May Be Just Myths. 13
� The myths about the job.

2 General Managers. Where Do They Come From? 21
� General managers: born, made or assigned to the job?
� Black or White? Christians or Buddhists? Men or Women?

3 Go Where Your Boss Expects You to Go 31
� Identify management expectations
� When are your objectives expected by your Management to be achieved
� How your management expects you to achieve the objectives

4 Your First 100 days-More Important Than Anything Else 39
� "The 100 Day Plan."
� Listen and gain time and credibility
� Effective job hand over
� Talk with the "past"

5 Focus Internally Rather Than Externally First 55
� Spread around the concept of "0"
� Benchmark on what really counts
� Clear the bottlenecks
� Make it be and look like double time

6 Make The Best Impression Early. Listen To Others' Feedback 67
� Importance of first impressions
� Three systems to touch hearts and minds

7 Link Strategy to Execution to Achieve Superior Performance 79
� How to simplify strategy
� How to make strategy executional
� How to make strategy institutionalized

8 Successful Change-First Understand It! 93
� How to apply dictated type of change
� How to apply needed type of change
� Characteristics and action ideas for those who choose to change

9 Change-Implement It Successfully 105
� Change strategies for quick fixes
� Change strategies for major change
� How to manage the speed of change

10 Change-Make It Sustainable115
� Manage resistance to change
� Making change stick for the long term
� "Change Ambassadors"

11 Five Systems to Manage Performance 127
� How to manage your top line
� How to manage your product flow
� "Cash is King": managing your cash flow

12 Manage Organizational Pace 141
� Attaining optimum prioritization
� Importance of discipline
� "Pressure mapping" system

13 Manage Your Time Effectively and Gain Focus Where It Really Counts! 151
� "Daily time management" formula
� "Strategic time management" system
� Managing routine

14: Ensure High Performance-Set the Right Targets 165
� How do successful general managers achieve targets
� How to set the right targets
� Put incentives on what count

15 Ensure High Performance-Find the Right Resource Allocation 173
� Resource allocate disproportionately
� Cut investment behind slow horses
� 6 systems to achieve the right resource allocation

16 Ensure High Performance-Maximize Advertising and Promotion Investment 183
� Invest in waves or cycles
� Market research everything you put money behind
� 5 steps to self-fund your promotion and advertising budget

17 Seven Systems to Beat Your Targets Each and Every Time 193
� Understand the corporate budget model and then beat it
� Manage management expectations by creating them
� Create contingency plans
� Set the right incentives

Acknowledgements 209
About the Author 211