The New Managers: Mastering the Big 3 Principles of Effective Management---Leadership, Communication, and Team Building

by Paul Falcone

Overview

MASTER YOUR ROLE AS AN EFFECTIVE MANAGER

An accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert.

Being a good manager is not a natural skill for anyone, but it's an easy-to-learn discipline that will allow you to develop a strong team and create an environment that amplifies the skills of everyone on your team. This book breaks down the basics of each aspect that new managers struggle with most.

New Managers covers key leadership topics facing any manager, including:

• Coaching and Mentoring Employees
• Inspiring Employee Engagement
• Fostering Teamwork to Encourage Innovation
• Mastering the Art of Active Listening
• Becoming an Effective Communicator
• Establishing Key Metrics to Drive Business Forward
• How to Create a Positive Relationship Between Yourself and HR
• And, Much More

This quick-guide is an indispensable resource that will guide managers of all levels in becoming their team's favorite boss.

Product Details

ISBN-13:	9781400230068
Publisher:	HarperCollins Leadership
Publication date:	03/01/2022
Series:	The Paul Falcone Workplace Leadership Series
Pages:	144
Sales rank:	348,272
Product dimensions:	7.30(w) x 5.20(h) x 0.70(d)

About the Author

Paul Falcone is principal of the Paul Falcone Workplace Leadership Consulting, LLC, specializing in management and leadership training, executive coaching, international keynote speaking, and facilitating corporate offsite retreats. He is the former CHRO of Nickelodeon and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.

Paul is the author of a number of books, many of which have been ranked as #1 Amazon bestsellers in the categories of human resources management, business and organizational learning, labor and employment law, business mentoring and coaching, business conflict resolution and mediation, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Korean, Vietnamese, Indonesian, and Turkish.

Paul is a certified executive coach through the Marshall Goldsmith Stakeholder Centered Coaching program, a long-term columnist for SHRM.org and HR Magazine, and an adjunct faculty member in UCLA Extension's School of Business and Management. He is an accomplished keynote presenter, in-house trainer, and webinar facilitator in the areas of talent and performance management, leadership development, and effective leadership communication.

Table of Contents

Introduction: For First-Time Managers ix

Part 1 Leadership and Becoming a "Favorite Boss": The Ultimate in Job Satisfaction 1

1 How to Become a Favorite Boss 3

2 Leading Through Coaching 8

3 Coaching and Mentoring Rests on the Questions You Ask 12

4 Inspiring Employee Engagement 17

5 The Coin of the Realm: Trust 20

6 The Big Benefits of Laughter in the Workplace 25

Part 2 Better Communication Leads To Better Management 29

7 Master the Art of Engaged Listening 31

8 The Art of Successful Communication: Simple Guidelines to Help Your Messages Soar 35

9 Three Steps to Great Staff Meetings 44

10 Facilitating Information Sharing: Quarterly Achievement Calendars 49

11 Skip-Level Meetings Help Managers Communicate with Employees Who Aren't Direct Reports 52

12 Confrontation Is a Necessary Part of Communication 57

13 Tough Conversations: Your Moral Obligation to Confront Constructively 64

14 Encouraging Someone to Leave Your Company by Resigning: When It's Right for You and Right for Them 70

Part 3 Teambuilding 79

15 The Importance of Teamwork, Camaraderie, and Cooperation 81

16 Helping Your Team Learn, Grow, and Develop Professionally 86

17 Delegation as a Means of Team Development: Good for You, Good for Your Team 90

18 Remote Leadership: Managing the Unseen 94

19 Managing Multiple Generations of Employees: Raising Awareness of Others' Perspectives and Points of View 100

20 The Importance of Fostering a Diverse and Inclusive Workforce 107

Part 4 Putting It All Together 111

21 Establishing Key Metrics to Drive Your Business 113

22 How HR and Frontline Managers Can Work Together to Reduce Employee Turnover 119

23 Dealing with Employees in Crisis: A Blueprint for Positive Management Intervention 124

24 What Got You Here Won't Get You There: Assess Yourself to Become a Better Manager 132

25 Inspirational Leadership: Some Final Thoughts 135

Index 139

About the Author 147