The New Supervisor: How to Thrive in Your First Year as a Manager

Overview


Martin Broadwell has dominated the field of management training for over thirty years, inspiring and guiding thousands of front-line managers in virtually every industry, in the U.S. and abroad. In this classic bestseller he offers new managers a comprehensive primer to the essentials of effective management—delegation, problem solving, motivation, time management, communication, and performance appraisal. Now teamed up with his daughter, he has expanded and updated this handy guide to reflect the management ...
See more details below
Paperback (REV)
$17.05
BN.com price
(Save 10%)$18.95 List Price
Other sellers (Paperback)
  • All (41) from $1.99   
  • New (10) from $3.50   
  • Used (31) from $1.99   
Sending request ...

Overview


Martin Broadwell has dominated the field of management training for over thirty years, inspiring and guiding thousands of front-line managers in virtually every industry, in the U.S. and abroad. In this classic bestseller he offers new managers a comprehensive primer to the essentials of effective management—delegation, problem solving, motivation, time management, communication, and performance appraisal. Now teamed up with his daughter, he has expanded and updated this handy guide to reflect the management issues of the ’90s, including stress management and team building. Packed with practical examples, no-nonsense advice, and illustrative exercises, The New Supervisor is an indispensable resource for every manager on the way up.
Read More Show Less

Product Details

  • ISBN-13: 9780201339925
  • Publisher: Basic Books
  • Publication date: 1/28/1998
  • Edition description: REV
  • Edition number: 5
  • Pages: 292
  • Sales rank: 546,560
  • Lexile: 1090L (what's this?)
  • Product dimensions: 5.98 (w) x 9.14 (h) x 0.76 (d)

Meet the Author


Martin M. Broadwell currently heads the Center for Management Services Inc. in Decatur, Georgia. Having started his career as a teacher, Mr. Broadwell spent nearly twenty years with the Bell System as an Engineer and later as director of engineering training. A renowned authority on management and training, he now serves as a consultant to a wide variety of firms in the United States and around the world. Mr. Broadwell has written numerous articles on managerial training and related subjects, and was selected as one of the top ten contributors to the advancement of training by readers of Training Magazine. In recent years he has received meritorious awards from a number of organizations, including induction into the HRD Hall of Fame in 1990. He is the author of twelve books on management and training, including The New Supervisor, The Supervisor as an Instructor, The New Insurance Supervisor, and The Practice of Supervising, all published by Addison-Wesley. Martin M. Broadwell is president of the Center for Management Services, Inc., in Decatur, Georgia. Formerly the director of engineering training at Bell Telephone Company, he taught management training at the Executive Management Institute at the University of Michigan for twenty-seven years. He lives in Decatur, Georgia. Carol Broadwell Dietrich is president of Training Systems International, specializing in training for first-line supervisors. She also lectures at the University of Michigan. She lives in Atlanta.
Read More Show Less

Table of Contents

Preface to the Fifth Edition
Acknowledgments
Prologue
1 A New Attitude toward the Job 1
2 A New Attitude toward the Subordinate 10
3 A New Attitude toward the Boss 22
4 Supervisors' Relations with Their Coordinates 33
5 Monitoring and Managing Stress 42
6 The Importance of Good Communications 65
7 Setting Up the Work (Planning and Organizing) 79
8 Getting the Work Done (Directing and Controlling) 101
9 Delegation 125
10 Motivating by Enriching the Job 138
11 Interviewing Skills 165
12 Training: The Supervisors' Responsibility 198
13 How to Run a Good Meeting (Conference Leadership) 216
14 Problem Solving 236
15 Oral and Written Presentations 251
16 Team Building 266
17 Self-Development and Evaluation 281
Epilogue 293
Index 295
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted February 29, 2004

    Insightful!

    Martin M. Broadwell and Carol Broadwell Dietrich expertly guide you through learning how to be the boss. They cover adjusting to your new role, acquiring the skills you¿ll need and coping with becoming a supervisor ¿ from planning and organizing to directing and controlling. There may be just too much about stress and not quite enough about daily processes and follow through, but the information is solid across all subjects. The authors get right to the point, never sacrificing warmth, context or detail. Each section ends with thought-provoking group or individual exercises to reinforce what you¿ve just read. We recommend this book to people who are taking their first supervisory positions, to those aiming for that goal and to anyone who has to train either of them.

    Was this review helpful? Yes  No   Report this review
Sort by: Showing 1 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)