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From The CriticsReviewer: Ada R. Davis, PhD, APRN,BC, ELS (Johns Hopkins University School of Nursing)
Description: This book lives up to its title by providing comprehensive information for managers that is very current, reflecting recent and projected changes in the healthcare system. All essential areas are covered: the role of the manager today, an overview of management, management of human resources, communications, and others.
Purpose: The purpose of this guide is to provide a clear, understandable, useful source of information and suggestions for busy managers, nurse or otherwise, in the healthcare arena. Rapid, often unexpected changes are making the manager's role much more difficult and demanding.
Audience: The intended audience is nurse managers in all settings — hospital, nursing homes, home care, and hospice. But managers other than nurses can also benefit from advice and suggestions offered.
Features: Special features include appendixes that follow many of the chapters, such as a financial glossary, which covers most of the relevant, commonly used terms in current use. Even if one generally knows the terms, having the glossary as a reference is helpful on those days when frenetic work impedes clear thinking and quick recall. The chapters are also liberally sprinkled with tips framed in boxes for easy reference.
Assessment: This is an excellent resource for managers in the healthcare system, who are faced daily with rapid changes in all areas, from decreasing numbers of staff to cuts in budget. The information is current and reflects new and emerging problems such as delegation of nurses' responsibilities to unlicensed assistive personnel (UAP)s. The author views delegation positively, which is an excellent reminder to managers that they cannot possibly do everything. This book is highly recommended for both new and experienced managers in all settings, not just health care.