The Old Dispensation: Loyalty in Business

Overview

The Old Dispensation is the story of loyalty lost, the fading of the loyalty to organizations once so characteristic of American life. John J. Clancy asks the basic questions: Why? What has happened to the economy, the culture, to American management practices so that loyalty is waning or gone? How did loyalty emerge in the first place? Was there a time when corporate loyalty was waxing? In this work, Clancy essays a "natural history" of loyalty, the causes of its flowering, and its demise. The story is told with...
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Overview

The Old Dispensation is the story of loyalty lost, the fading of the loyalty to organizations once so characteristic of American life. John J. Clancy asks the basic questions: Why? What has happened to the economy, the culture, to American management practices so that loyalty is waning or gone? How did loyalty emerge in the first place? Was there a time when corporate loyalty was waxing? In this work, Clancy essays a "natural history" of loyalty, the causes of its flowering, and its demise. The story is told with a rich mixture of economics, management theory, historical accounts, public opinion poll data, Clancy's own survey data, and, particularly, the words of Clancy's subjects, employees of a rather typical high-technology company. This is a cautionary tale. Although some observers - and some of Clancy's subjects - have celebrated the new social character and the new independence of American workers, Clancy argues that the erosion of mutual trust, the growing moral isolation of Americans, is a risk to them, to society, and to the corporation.
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Product Details

  • ISBN-13: 9780838637937
  • Publisher: Fairleigh Dickinson University Press
  • Publication date: 11/28/1998
  • Pages: 344

Table of Contents

Preface 9
Acknowledgments 11
Pt. 1 The Old Dispensation: The Oldest Cohort
1 Introduction 17
2 The Old Dispensation Speaks 32
3 Social and Historical Conditioning: The Great Depression 44
4 Social and Historical Conditioning: The Forties and Fifties 59
5 The Heart of All the Virtues: Loyalty 76
Pt. 2 Between Two Worlds: The Middle Cohort
6 The Baby Boomers: Cohort 2 103
7 "The Long Unraveling, the Fresh Start" 122
8 The Sixties: Economy and Management Practices 142
Pt. 3 "All Wars Fought, All Faiths in Man Shaken": The Youngest Cohort
9 The New Generation: The Seventies 169
10 The Shipwreck of Welfare Corporatism 184
11 The Old Dispensation Withers Away 211
Pt. 4 Conclusions
12 The Natural History of Loyalty 237
13 Consequences: The Old Dispensation's Demise 265
App. A: The Survey 291
App. B: The Interviews 307
Notes 318
Bibliography 324
Index 335
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