The One Minute Manager

The One Minute Manager

4.2 42
by Kenneth H. Blanchard, Spencer Johnson

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For more than twenty years, millions of managers in Fortune 500 companies and small businesses nationwide have followed The One Minute Manager's techniques, thus increasing their productivity, job satisfaction, and personal prosperity. These very real results were achieved through learning the management techniques that spell profitability for the organization and its…  See more details below


For more than twenty years, millions of managers in Fortune 500 companies and small businesses nationwide have followed The One Minute Manager's techniques, thus increasing their productivity, job satisfaction, and personal prosperity. These very real results were achieved through learning the management techniques that spell profitability for the organization and its employees. The One Minute Manager is a concise, easily read story that reveals three very practical secrets: One Minute Goals, One Minute Praisings, and One Minute Reprimands. The book also presents several studies in medicine and the behavioral sciences that clearly explain why these apparently simple methods work so well with so many people. By the book's end you will know how to apply them to your own situation and enjoy the benefits. That's why The One Minute Manager has continued to appear on business bestseller lists for more than two decades, and has become an international sensation.

Editorial Reviews
People invariably look to their boss for praise, a feeling of connection, and a sense that their work is meaningful. Bosses, meanwhile, worry about the need to address performance problems, redirect the work process, or any one of a number of contingencies that arise in the course of leading a team. To help facilitate the critical process of communicating objectives and structuring the corporate environment, Ken Blanchard and Spencer Johnson have written this bestselling guide to saying what needs be said as effectively as possible. By following the clear, accessible advice that the authors provide, you'll be able to take a minute to dispense praise or reprimands, set goals, and do much of the human work upon which management depends. An inspiration to thousands of leaders, this is a business book that should be read and reread as often as possible.

Product Details

Penguin Publishing Group
Publication date:
Product dimensions:
5.38(w) x 8.24(h) x 0.36(d)

Read an Excerpt

Chapter One

WHEN the young man arrived at the manager's office, he found him standing and looking out of the window. When the young man coughed, the manager turned and smiled. He invited the young man to sit down and asked, "What can I do for you?"

The young man said, "I'd like to ask you some questions about how you manage people."

The manager willingly said, "Fire away."

"Well, to begin with, do you hold regularly scheduled meetings with your subordinates?"

"Yes, I do -- once a week on Wednesdays from 9:00 to 11:00. That's why I couldn't see you then," responded the manager.

"What do you do at those meetings?" probed the young man.

"I listen while my people review and analyze what they accomplished last week, the problems they had, and what still needs to be accomplished. Then we develop plans and strategies for the next week. "

"Are the decisions made at those meetings binding on both you and your people?" questioned the young man.

"Of course they are," insisted the manager. "What would be the point of having the meeting if they weren't?"

"Then you are a participative manager, aren't you?" asked the young man.

"On the contrary," insisted the manager, "I don't believe in participating in any of my people's decision-making."

"Then what is the purpose of your meetings?"

"I already told you that," he said. "Please, young man, do not ask me to repeat myself. It is a waste of my time and yours.

"We're here to get results," the manager continued. "The purpose of this organization is efficiency. By being organized we are a great deal more productive."

"Oh, so you're aware of theneed for productivity. Then you're more results-oriented than people-oriented," the young man suggested.

"No!" the manager resounded, startling his visitor. "I hear that all too often," He got to his feet and began to walk about. "How on earth can I get results if it's not through people? I care about people and results. They go hand in hand.

"Here, young man, look as this." The manager handed his visitor a plaque. "I keep it on my desk to remind me of a practical truth,"

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Meet the Author

Dr. Kenneth Blanchard, Chairman of Blanchard Training and Development, Inc. (BTD), is an internationally known author, educator and consultant/trainer. He is the co-author of the highly acclaimed and most widely used text on leadership and organization behavior, Management of Organization Behavior: Utilizing Human Resources, which is in its fourth edition and has been translated into numerous languages.

Dr. Blanchard received his B.A. from Cornell University in Government and Philosophy, an M.A. from Colgate University in Sociology and Counseling and a Ph.D. from Cornell in Administration and Management. He presently serves as a professor of Leadership and Organizational Behavior at University of Massachusetts, Amherst. In addition, he is a member of the National Training Laboratories (NTL).

Dr. Blanchard has advised such distinguished corporations and agencies as Chevron, Lockheed, AT&T, Holiday Inns, Young Presidents' Organization (YPO), the United States Armed Forces, and UNESCO. The Hersey/Blanchard Situational Leadership approach to management has been incorporated into the training and development programs of Mobil Oil, Caterpillar, Union 76, IBM, Xerox, The Southland Corporation, and numerous fast growing entrepreneurial companies. In his role as management consultant, Dr. Blanchard teaches seminars across the country.

Spencer Johnson, M.D., is the Originator of The One Minute System and coauthor of The New York Times bestsellers The One Minute Manager, The One Minute Sales Person, and One Minute for Myself. He is also the author of other national bestsellers, including The Precious Present and YES orNO: The Guide to Better Decisions.

He has written more than two dozen books dealing with medicine and the behavioral sciences, and has more than eleven million copies of his books in print in twenty-six languages, including thirteen books in the popular children's book series ValueTales.

His books reflect his interest in helping people to experience less stress and better health through better communications.

Dr. Johnson's education includes a B.A. degree in psychology from the University of Southern California, an M.D. degree from the Royal College of Surgeons in Ireland, and medical clerkships at Harvard Medical School and the Mayo Clinic.

He has been Medical Director of Communications for Medtronic, a pioneering manufacturer of cardiac pacemakers; Research Physician for the Institute for Interdisciplinary Studies, a medical-social think-tank; Consultant in communications for the Center for the Study of the Person; and Consultant to the Office of Continuing Education at the School of Medicine, University of California, La Jolla, California.

His advice is sought by many individuals and organizations and he has been interviewed often by the national media.

He lives with his family in Hawaii.

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The One Minute Manager 4.2 out of 5 based on 0 ratings. 42 reviews.
Anonymous More than 1 year ago
I really liked this book, but for the same reasons I liked it, some may hate it.

First of all, it's an easy read, and it gets its points across by telling a story. Other books, such as The Sixty-Second Motivator, have also used this format succesfully, but this style may not appeal to everyone. To me, it makes the book a lot less boring to read.

Secondly, the book is short. The vast majority of readers will easily be able to read this book in a day. It has bigger font, which I personally liked and thought it made it a joy to read. However here again, some may be turned off by that and consider it to be too "child-like."

Thirdly, the book takes solid mangagerial info and gives it to the reader handily in the form of three "secrets." I found the advice to be very practical and while some may consider it far too simple, it can help you a lot IF you actually apply the info- which I suspect most managers do not.

In conclusion, I recommend this short business classic to anyone looking for better ways to improve their managerial skills. I doubt most will be disappointed.
Carolivia More than 1 year ago
The One Minute Manager is an excellent problem solving tool for me because it provides me with precise relevant questions to ask myself when I am trying to solve a problem. "What do I propose to do?" "Will that solve the problem?" Yes or No? If the answer is "No" - keep thinking, find another answer. Think until I have an answer that will work. The method is precise, quick, and clear. I keep the book beside me for help when I flounder in asking myself the right questions.
Guest More than 1 year ago
Wow, if someone really wants to know why there are so many leadership problems in this country, look to the One Minute Manager. The book provides a simple approach for how those 'above' deal with those 'below' and dishes this at you like it really is all it takes to be a manager (note: strict adherence to this book may have been all you needed to thrive among the inner circles at Enron). The book revolves around some mystical Super Manager whose draw is that he doesn't need to spend time with anybody; he is finished with you, his subordinate, in, well... One Minute. It is mesermizing to think that you, too, could actually dispose of all your responsibilities with such lightning speed. The greens seem just One Minute away... So how does he do it...? Classical conditioning, a technique used to train animals for millenia. Yes, One Minute tells you almost nothing you didn't already learn in middle school about how to get your dog to roll over: provide rewards (praise) when he does what you want, and communicate concern when he doesn't. Now here's the problem with One Minute: effectively managing a project, department, etc in a legitimate organization requires knowledge, competence, and professionalism in your field. Therein lies the other 99% of managing that One Minute dwelleth not upon, the other 479+ minutes of real work that you (and those competing against you) are being paid for. Anyway, not everything about the book was bad. The content of One Minute is directly applicable to training pets and domesticated animals (thus the second star). I also feel that by reading One Minute I gained a fuller understanding of how such a surplus of mismanagement and organizational failures across the land came to be- the proliferation and acceptance of incompetent one minute managers.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
This short book was a required text when I was pursuing my Masters Degree in Human Organizational Science at Villanova University in 1987. Since that time, it has helped me to deal with individuals as a law enforcement officer, a private security business proprietor, and an educator, Blanchard's techniques are also applicable when dealing with college students. The techniques in this book are particularly relevant in the new millennium, as human interaction is expected to be extremely brief and less personal. It provides managers with tools to deal with subordinates in a more time and cost-efficient manner. I strongly recommend this book today as I did when I first read it in college.
Anonymous More than 1 year ago
Really good one. I found it very helpful and allowed me to increase my daily productivity for sure. To switch from theory and to practice I recommend an app called Beesy if you’re used to work with your ipad. It’s a business app designed for productivity improvement. It’s an all-in-one app based on a unique concept of dynamic note-taking. An ipad is a great tool for work with the appropriate app. Along with the one minute manager tips you can get from the book (and all the tips you can get from various managerial books), you could get significant productivity increase.
Anonymous More than 1 year ago
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Anonymous More than 1 year ago
Good book, really quick read and its literally a story instead of an informative book.
Anonymous More than 1 year ago
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Anonymous More than 1 year ago
if you don't have time to read the book , this audiobook a good alternative.
tara_graff More than 1 year ago
I appreciate the ease with which Blanchard & Johnson present their advice to managers. The concept of the one minute manager seems effective, and is easy to understand. Also, presenting this management advice in a simple "fable-like" format makes the information more easy to digest. However, as a business professional, I don't really care to read stories like this. Much like Blanchard & Johnson's "Who Moved my Cheese", this book is too simplified, and slightly insults one's intelligence. This book, I'm sure, would appeal to a broad audience, but hard-core professionals beware & stick to more professionally written business books!
Anonymous More than 1 year ago
Anonymous More than 1 year ago
Anonymous More than 1 year ago
The book was easy to understand and described in practical steps so the reader could go and apply the priciples in the workforce. It is the type of book that a high level manager would benefit greatly by giving it to a team of lower level managers in effort to help direct their career path toward success.
Jason_Ball More than 1 year ago
No one shows you how to be a manager. Some do well with it naturally, and it's quite a challenge for others. The vast majority of us benefit greatly from pearls of wisdom where we find them. The One Minute Manager is just such a book. It teaches essentials you need to know and apply to be successful in management.

Another pearl I've just discovered because it was only published a couple of months ago is Squawk! - How to Stop Making Noise and Start Getting Results.
Anonymous More than 1 year ago
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Guest More than 1 year ago
A short story about a young man that learns how to be a manager from an experienced one. Based on good common sense, everyone who manages people should be sure to check it out.
Guest More than 1 year ago
Good advice that is given in a very entertaining story. While it won't take you long to read it, the advice will stay with you!