The Passion Plan at Work: Building a Passion-Driven Organization / Edition 1

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In his recent book, The Passion Plan: A Step-by-Step Guide toDiscovering, Developing, and Living Your Passion, Richard Changshowed individuals how to discover their passion and turn it intopersonal and professional fulfillment. But for every individualseeking passion, says Chang, there is an organization hoping to dothe same. Passion is the make-or-break issue at both theorganizational and the personal level, and in The Passion Plan atWork he shows how to bring passion into the workplace—andturn good companies into great ones. Adapting his seven-step modelfor individuals to an organizational perspective, Chang reveals howpassion can provide direction and improve performance at all levelsof a company. He explains how to identify passion and introduce itinto the organizational setting, clarify a purpose that stems frompassion, spread passion to employees, co-workers, and customers'and preserve it in the face of adversity. Carefully leading readersthrough the process of how to do it themselves, Chang providesspecific guidelines that show how to define an action plan fortransforming an organization around passion, implement the plan,and get results. And all along the way he provides practical tools? questionnaires, worksheets, and checklists—to help assess anorganization's Passion Profile and target areas for futureimprovement action. Throughout the book, Chang providesillustrative stories from his own original research of twelvesuperior organizations that have successfully captured the passionof their associates. In entertaining and informative examples, heshows how these organizations—which include Ben &Jerry's, Gateway Computers, Southwest Airlines, Earthlink, andother companies both large and small? have used passion to buildsuccess. THE AUTHOR Richard Chang is CEO of Richard ChangAssociates, Inc., a performance-improvement consulting, training,and publishing firm headquartered in Irvine, California. He isinternationally recognized for his strategic planning, performancemeasurement, quality improvement, organization development, changemanagement, product realization, customer service, and humanresource development expertise. Chang has consulted to a wide rangeof organizations—including Toshiba, Marriott, Nabisco,Universal Studios, Citibank, Nortel Networks, Fidelity Investments,and McDonalds. He has served as chair of the board for the AmericanSociety for Training and Development and as a judge for theprestigious Malcolm Baldrige National Quality Award in the U.S.Chang is the author or coauthor of more than twenty books onbusiness and personal development, including The Passion Plan(Jossey-Bass, 1999) and Performance Scorecards (Jossey-Bass, 2000).

Chang uses firsthand real-world examples to show how the leaders of Ben & Jerry's, Gateway Computers, and Southwest Airlines have used passion to build exceptional businesses. He supplies questionnaires and scoring tools that will help readers target their actions and access the results.

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Editorial Reviews

From the Publisher
The Passion Plan at Work gets down to the essentials of what ittakes to succeed in today's business world. Richard Chang'sphilosophies are such a wonderful inspiration both in and out ofthe workplace! (Ken Blanchard, coauthor of The One Minute Managerand Gung Ho!)

As human beings, we are significantly more influenced by thefeelings and emotions of our heart than we realize (or are willingto admit). Ironically, it is through embracing these powerfulpassions within that we can ultimately unleash our true potentialas individuals and as organizations. Richard Chang's The PassionPlan at Work superbly teaches this principle. (Stephen R. Covey,author of the No. 1 best-seller, The 7-Habits of Highly EffectivePeople)

Richard Chang does it again! He takes a critical and hard-to-defineconcept and makes it understandable and doable! All who wish tomotivate and keep the talent on their teams should read this book.(Beverly Kaye, president, Career Systems International, coauthor,Love Em or Lose Em: Getting Good People to Stay)

The Passion Plan at Work is the fuel for quality. Richard Changproves it can be learned. A must-read book for seriousorganizations in the pursuit of quality and excellence. (Horst H.Schulze, president and chief operating officer, The Ritz-CarltonHotel Company, L.L.C.)

Passion transforms our life's work from a job into a worthy pursuitthat truly makes a difference. With advice that is bothinspirational and practical, The Passion Plan at Work shows how tolead this kind of transformation through a whole organization.(Ralph W. Shrader, chairman and chief executive officer, Booz-Allen& Hamilton, Inc.)

Publishers Weekly - Publisher's Weekly
"Passion is the single most powerful competitive advantage an organization can claim in building its success," argues veteran leadership consultant Richard Chang in The Passion Plan at Work: Building a Passion-Driven Organization. Stressing that passion is a motivator and a unifier, that it provides direction and focus and attracts both employees and customers, he suggests that when a company has the skill and resources it needs to succeed, passion can put it over the top. With a foreword by FedEx CEO Fred Smith, this sequel to Chang's relationship guide (The Passion Plan) outlines the seven-part plan business leaders need to implement to realize "the capital P" in "Profits." ( Feb. 1) Copyright 2001 Cahners Business Information.
In his recent book, , Chang, CEO of a consulting and training firm, showed individuals how to discover their passion and turn it into personal and professional fulfillment. In this book, he shows how to bring passion into the workplace and turn good companies into great ones. He adapts his seven-step model to an organizational perspective and shows how passion can provide direction and improve performance at all levels of a company. Included are specific guidelines, questionnaires, worksheets, and checklists. Annotation c. Book News, Inc., Portland, OR (
Rosabeth Moss Kanter

The Passion Plan is a wise and savvy guide that will help people find the things that matter to them and then act on their new insights to enrich their lives. Dr. Chang offers reality-based tools - not fantasies or miracle cures or easy wealth - that are widely applicable to many life situations, yet tailored to the individual.(Rosabeth Moss Kanter, Harvard Business School, author of World Class and Rosabeth Moss Kanter on the Frontiers of Management)

Stephen R. Covey

Written with the burning fire that he espouses, Richard Chang's The Passion Plan powerfully teaches us how to ignite the embers of our dreams in order to truly find success and happiness. (Stephen R. Covey, author of the No. 1 best-seller, The 7 Habits of Highly Effective People)

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Product Details

  • ISBN-13: 9780787952556
  • Publisher: Wiley
  • Publication date: 1/25/2001
  • Edition description: 1 ED
  • Edition number: 1
  • Pages: 304
  • Product dimensions: 6.34 (w) x 9.43 (h) x 1.04 (d)

Meet the Author

RICHARD CHANG is CEO of Richard Chang Associates, Inc., a performance-improvement consulting, training, and publishing firm headquartered in Irvine, California. He is internationally recognized for his strategic planning, performance measurement, quality improvement, organization development, change management, product realization, customer service, and human resource development expertise. Chang has consulted to a wide range of organizations—including Toshiba, Marriott, Nabisco, Universal Studios, Citibank, Nortel Networks, Fidelity Investments, and McDonalds. He has served as chair of the board for the American Society for Training and Development and as a judge for the prestigious Malcolm Baldrige National Quality Award in the U.S. Chang is the author or coauthor of more than twenty books on business and personal development, including The Passion Plan (Jossey-Bass, 1999) and Performance Scorecards (Jossey-Bass, 2000).

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Table of Contents

Introduction: Bringing Passion into the Organization.

Why Passion Works in Organizations: A Timeless Source for TimelyChange.

From Passion to Profit: A Model for Organizational Success.

Step 1: Start from the Heart: Passion as the Foundation of theOrganization.

Step 2: Discovering Your Passion: Uncovering the Forces That WillDrive the Organization's Success.

Step 3: Clarify Your Purpose: Channeling Organizational Passiontoward a Specific End.

Step 4: Define Your Action Plan: Planning for Passion-InspiredChange and Growth in the Organization.

Step 5: Perform with Passion: Translating Passion into Performancein the Office and the Marketplace.

Step 6: Spread Your Excitement: Sparking Commitment and Enthusiasmin Employees and Customers.

Step 7: Stay the Course: Keeping the Organization Centered onPassion.

Profit with a Capital "P": New Definitions for a New Millennium.

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