The PC and Gadget Help Desk: A Do-It-Yourself Guide To Troubleshooting and Repairing

The PC and Gadget Help Desk: A Do-It-Yourself Guide To Troubleshooting and Repairing

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by Mark Edward Soper
     
 

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A Do-It-Yourself Guide To
Troubleshooting and Repairing

Your EASY, comprehensive technology troubleshooter!

PCs, smartphones, tablets, networks, cameras, home theater and more—all in one book!

We all use technology—and we all have problems with it. Don’t get frustrated… and don’t waste

Overview

A Do-It-Yourself Guide To
Troubleshooting and Repairing

Your EASY, comprehensive technology troubleshooter!

PCs, smartphones, tablets, networks, cameras, home theater and more—all in one book!

We all use technology—and we all have problems with it. Don’t get frustrated… and don’t waste money on costly repair or support calls! Solve the problems yourself, with the one guide that makes it easy: The PC and Gadget Help Desk. Using clear pictures, handy “symptom tables,” and easy-to-use flowcharts, Mark Edward Soper walks you step-by-step through identifying, solving, and preventinghundreds of today’s most aggravating tech problems. Soper covers all your major platforms: iPhones, iPads, Android devices, Windows systems, and more. He even helps you fix the weird problems that happen when you use them together!

  • Regain lost Internet access and fix broken Wi-Fi connections
  • Solve problems with viewing and sharing media or other files
  • Track down power problems wherever they arise
  • Troubleshoot printing problems and print from smartphones or tablets
  • Fix missing video or audio on your HDTV or home theater system
  • Get syncing working right on your Apple or Android device
  • Improve your PC’s 3D gaming performance
  • Identify and replace flaky memory chips
  • Prevent overheating that can damage your equipment
  • Solve common problems with digital cameras and DV camcorders
  • Troubleshoot iOS or Android antennas, updates, screens, and connectivity
  • Get FaceTime working right on your iPhone or iPad
  • Troubleshoot eReaders and display your eBooks on additional devices
  • Sensibly decide whether to upgrade, repair, or replace

Mark Edward Soper has spent 30 years as an instructor and corporate trainer, helping thousands of people work more happily with personal technology. He is the author of PC Help Desk in a Book, and is the co-author of Leo Laporte’s PC Help Desk, as well as more than 25 other books on Windows, digital imaging, networking, the Internet, IT certification, and computer troubleshooting. Soper is a CompTIA A+ Certified computer technician and Microsoft Certified Professional.

BONUS ONLINE VIDEOS: Includes access to free, studio-quality how-to videos that make troubleshooting and repair even easier!

Product Details

ISBN-13:
9780789753458
Publisher:
Que
Publication date:
10/24/2014
Pages:
696
Sales rank:
584,955
Product dimensions:
7.00(w) x 9.00(h) x 1.40(d)

Related Subjects

Meet the Author

Mark Edward Soper has helped users deal with problems with computers, digital cameras, and other personal tech devices for more than 25 years. He is the author of PC Help Desk in a Book and co-author of Leo Laporte’s PC Help Desk, as well as more than two dozen other books on Windows, digital photography, networking, broadband Internet, CompTIA A+ Certification, and computer troubleshooting and upgrading. With this level of experience, Mark is experienced at helping readers understand and use creative solutions to connectivity, configuration issues, data recovery, and other types of problems that can beset users of personal technology. Mark is also the creator of Building and Repairing PCs (Que Video), which provides more than two hours of detailed, hands-on help for building, repairing, and upgrading desktop and laptop computers.

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The PC and Gadget Help Desk: A Do-It-Yourself Guide To Troubleshooting and Repairing 5 out of 5 based on 0 ratings. 2 reviews.
Anonymous More than 1 year ago
Pimborm More than 1 year ago
This book provides common-sense advice for solving problems with common household electronics: PCs - tablets - mobile devices - home theater systems - digital cameras - and camcorders. To some extent, it makes up for the trouble shooting guides that should have been found in the manuals, but that were not included with the equipment when you bought it. What to do when equipment doesn't turn on, doesn't work right, or locks up - when different parts of a system fail to recognize each other, and all the other many frustrations of the digital age? And even when things are working right, there are often simple ways to improve speed or quality. Chapter 1 gives a brief introduction to the major features of digital devices covered in the book. When something breaks or burns out in your system, it is often impossible, or expensive, to repair the unit. Chapter 2 briefly discusses the options you have, but in most cases it is probably best to send your unit to the recyclers and purchase a new item with updated features. The days are past when you could fix the TV by checking a bag of vacuum tubes at Radio Shack and just replace the bad one(s). The following 21 chapters cover common problems when using digital equipment: malware - viewing videos and photos - keeping devices powered up - power supplies - Windows - file sharing - device sharing - printing - home theater systems, including HDTV s and projectors - 3D gaming speed - updating hardware and software - memory problems - overheating - touch screens, keyboards and mice - upgrading storage devices - non-performing software - digital cameras - camcorders and videos - iOS - and Android. The final chapter 24 has 11 flowcharts to help you find solutions to your PC and peripheral problems. It is impossible to briefly review the massive amount of information in this book. A personal example may help. When my first iPod Touch locked up for the first time, I was at a loss getting it back to work. With only 2 buttons to push, there were not many options to try. After a half hour of frustrating, repetitive trial and error, I managed to get the iPod to react. It showed a moving arrow that should be traced with my finger to shut down the pod. That didn't work - the system did not respond to my finger. I had gotten that far by pressing the top button for several seconds. Another half hour later I pressed both buttons for several seconds, and that did the job. The Help Desk book could have told me that in a minute on page 577. While checking out this info, I also saw a side bar that referred to an earlier chapter 6, describing power requirements for iPhones and iPads. I found that my 2 original Apple chargers provide 2.1 and 2.4 amps at the 5 volt output (10 and 12 watt), plenty for the iPad, and allowable overkill for my iPod Touch. It is still something to keep in mind if I am ever looking for a cheap non-Apple replacement. The scope of the book is enormous, yet it is easy to find the necessary information, thanks to a detailed table of contents, an extensive index, and the flow charts mentioned earlier to direct you to the exact problem you are trying to solve. A great reference to keep close at hand.