The Pensions' Ombudsman: Powers, Procedures and Decisions

Overview

This report gives practitioners the information necessary to make complaints via the Ombudsman or to deal with complaints made against them, saving them time and expense. The book explains the role of the office in the context of other forms of dispute procedure and discusses the jurisdiction of the office, including types of scheme covered, complaints procedure and time limits. The book also deals with the investigation process, including the Ombudsman's interaction with the other fora for pensions dispute ...
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London 1998 Hard cover New. No dust jacket as issued. Excellent as new condition, perfect mint. A brand new copy. 211+ pages, includes index. *****PLEASE NOTE: This item is ... shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** Read more Show Less

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London 1998 Hard cover New. No dust jacket as issued. Excellent as new condition, perfect mint. A brand new copy. 211+ pages, includes index. *****PLEASE NOTE: This item is ... shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** Read more Show Less

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Overview

This report gives practitioners the information necessary to make complaints via the Ombudsman or to deal with complaints made against them, saving them time and expense. The book explains the role of the office in the context of other forms of dispute procedure and discusses the jurisdiction of the office, including types of scheme covered, complaints procedure and time limits. The book also deals with the investigation process, including the Ombudsman's interaction with the other fora for pensions dispute resolution and a case study to illustrate the process. In addition, it covers determination and appeal procedures and questions the future development of the role in the light of industry criticism.
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Product Details

  • ISBN-13: 9780752006031
  • Publisher: Sweet & Maxwell, Ltd.
  • Publication date: 7/31/1998
  • Series: Pensions Reports Series
  • Pages: 211

Table of Contents

Part 1 Preliminary: what is an ombudsman?
the creation of the pensions Ombudsman. Part 2 Jurisdiction: pensions arrangements covered
what can be complained about?
exclusions
who can complain?
complaint against whom?
time limits. Part 3 Procedural aspects: investigation process
case study of a typical investigation. Part 4 Determination: powers
typical determinations. Part 5 Appeals: bringing an appeal
previous appeals. PArt 6 Overview: reactions to the Ombudsman
the future. Appendix: digest of significant appeals.
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