The Power of Appreciative Inquiry: A Practical Guide to Positive Change / Edition 2

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The Power of Appreciative Inquiry describes a wildly popular approach to organizational change that dramatically improves performance by encouraging people to study, discuss, learn from, and build on what's working, rather than simply trying to fix what's not. Whitney and Trosten-Bloom use examples from many different types of organizations to illustrate Appreciative Inquiry (AI) in action. A how-to book but not a manual, The Power of Appreciative Inquiry describes the newest ideas and practices in the field of Appreciative Inquiry since its inception in 1985. In updating the second edition, the authors conducted an appreciative inquiry with first edition readers, focusing especially on users in markets and universities.  At the urging of these readers, the authors have included a new chapter on the community applications of Appreciative Inquiry, as well as a host of new examples and other enhancements.

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Editorial Reviews

From the Publisher
“Results from Appreciative Inquiry at Green Mountain Coffee vastly exceeded my expectations. This marvelous book explains the process of AI and shares the excitement.  It describes a process that truly will make the world a much better place.”

—Bob Stiller, founder and chair, Green Mountain Coffee Roasters

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Product Details

  • ISBN-13: 9781605093284
  • Publisher: Berrett-Koehler Publishers, Inc.
  • Publication date: 3/8/2010
  • Edition description: Second Edition
  • Edition number: 2
  • Pages: 288
  • Sales rank: 218,292
  • Product dimensions: 6.00 (w) x 8.90 (h) x 0.90 (d)

Meet the Author

Diana Whitney, Ph.D. is the president and founder, along with David Cooperrider, of the Corporation for Positive Change—an international center for Appreciative Inquiry education and consultation. Her clients have included British Airways, Cap Gemini Ernst and Young, the Department of Labor, Hunter-Douglas Window Fashions, GE Capital, GlaxoSmithKline, GTE (now Verizon), Johnson & Johnson, NY Power Authority, PECO, and Sandia National Labs.

Amanda Trosten-Bloom is Director of Consulting Services for Corporation for Positive Change. She is a member of the Global Council for Appreciative Inquiry Consulting. Her clients have included Accenture, Front Range Community College, Hunter-Douglas Window Fashions, the Iliff School of Theology, McDATA Corporation, Providian Financial Services, SmithKline Beecham Clinical Laboratories, and the University of California at Berkeley.

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Table of Contents

Tables, Figures, Exhibits vii

Foreword ix

Preface xvii

Acknowledgments xix

Chapter 1 What is Appreciative Inquiry? 1

Chapter 2 A Menu of Approaches to Appreciative Inquiry 23

Chapter 3 Eight Principles of Appreciative Inquiry 49

Chapter 4 Appreciative Inquiry in Action: From Origins to Current Practice 77

Chapter 5 Getting Started with Appreciative Inquiry 99

Chapter 6 Affirmative Topic Choice 127

Chapter 7 Discovery: Appreciative Interviews and More 143

Chapter 8 Dream: Visions and Voices of the future 177

Chapter 9 Design: Giving Form to Values and Ideals 197

Chapter 10 Destiny: Inspired Action and Improvisation 219

Chapter 11 Appreciative Inquiry: A Process for Community Planning 245

Chapter 12 Why Appreciative Inquiry Works 265

Notes 285

Index 291

About the Authors 303

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