The Power of Inclusion: Creating a Culture of Development to Unlockthe Potential and Productivity of Your Workforce / Edition 1

The Power of Inclusion: Creating a Culture of Development to Unlockthe Potential and Productivity of Your Workforce / Edition 1

by Michael C. Hyter, Judith L. Turnock
     
 

ISBN-10: 0470836741

ISBN-13: 9780470836743

Pub. Date: 01/06/2006

Publisher: Wiley

There is an enormous amount of wasted potential within organizations today because most do not adequately tap in to the wealth of human capital available to them. The current approach to recruiting, developing, and managing talent is leaving many employees behind, and squandering opportunities for the business overall.

Managers often hire others most like

Overview

There is an enormous amount of wasted potential within organizations today because most do not adequately tap in to the wealth of human capital available to them. The current approach to recruiting, developing, and managing talent is leaving many employees behind, and squandering opportunities for the business overall.

Managers often hire others most like themselves, making decisions very early about which employees have "the talent," and then focus training and development on those who are identified as high potential. High potentials receive the best job assignments, the most encouragement and support from their managers, formal and informal training and mentoring, and—not surprisingly—the highest performance ratings.

The unfortunate reality is that almost everyone will be excluded from the opportunities given to the select few. The real question for organizations is: How many other employees would have performed as well, or at least better, if they had benefited from the same development process?

The Power of Inclusion challenges the underlying belief that only some employees have the potential to be highly productive contributors, and makes a business case for a new inclusive model of human resource development, driven by the demands of increasingly diverse workplaces and continuing expansion of the global economy. It demonstrates that people who succeed are not simply blessed with innate ability, and often acquire their "talent" because of the development attention they have received. This book shows how to create a culture of inclusion and development to unlock employee potential and productivity throughout your organization.

  • Shows how to close the performance gap through an inclusive approach to development that provides all employees with the opportunities usually reserved for a select few.
  • Comprehensive coverage includes: The business imperative and the business case for inclusion; managing inclusion and overcoming barriers to inclusive development; the role of senior leaders and of HR; coaching and mentoring employees; communicating clearly-defined high standards for all; best practices for creating a Senior Inclusion Officer (SIO), inclusion counsels, and affinity groups; establishing measurable goals and accountability; positioning all employees for stretch assignments; providing honest, open, and supportive feedback; and measuring progress.
  • Goes beyond costly, formal leading-edge training to show how every company can unlock employee potential by using one-on-one, on-the-job employee development, coaching, and feedback.
  • Explains how to increase exponentially the number of engaged, valued employees who have the knowledge, skills, and opportunities to contribute to organizational success.
  • Features interviews and case studies from leaders, managers, and employees at companies such as Bell South, BP, Frito Lay, Home Depot, Kraft Foods, Procter & Gamble, South Africa Telekom, State Street, and Target Stores.

Product Details

ISBN-13:
9780470836743
Publisher:
Wiley
Publication date:
01/06/2006
Edition description:
New Edition
Pages:
288
Product dimensions:
6.30(w) x 9.17(h) x 0.67(d)

Table of Contents

Foreword by James M. Kilts.

Acknowledgments.

Introduction: The Business Imperative.

Chapter One. Two Models of Development.

Chapter Two. Overcoming Barriers to Development: Eliminating Negative Treatment and Encouraging Quality Treatment.

Chapter Three: Managing Inclusion: Positioning All Employees for Success.

Chapter Four. Strategic Leadership: The Sine Qua Non of change.

Chapter Five. Aligning Human Resources with a Culture of Development.

Chapter Six. Jump-Starting Inclusion: Establishing the Infrastructure.

Chapter Seven. Inclusion in the Global Economy.

Chapter Eight. Measuring Progress and Demonstrating Results.

Afterword. Unleashing the Potential of Your Workforce.

Index.

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