The Psychology of Conflict and Conflict Management in Organizations

by Carsten K.W. De Dreu (Editor), Michele J. Gelfand (Editor)

Overview

This volume in SIOP's Organizational Frontiers Series is a state-of-the-art overview of contemporary conflict research which aims to place conflict research and theory squarely within the realm of industrial and organizational psychology. This volume brings together and integrates classic and contemporary insight in conflict origins, conflict

Product Details

ISBN-13:	9781136679919
Publisher:	Taylor & Francis
Publication date:	12/20/2007
Series:	SIOP Organizational Frontiers Series
Sold by:	Barnes & Noble
Format:	eBook
Pages:	512
File size:	1 MB

About the Author

Carsten K.W. De Dreu, Michele J. Gelfand

Table of Contents

Series Foreword, Contributors, I. INTRODUCTION: SETTING THE STAGE, 1. Conflict in the Workplace: Sources, Functions, and Dynamics Across Multiple Levels of Analysis, 2. Conflict at Work Throughout the History of Organizations, II. INTERPERSONAL AND GROUP LEVELS OF ANALYSIS, 3. Communication Processes and Conflict Management, 4. Conflict and Group Decision Making: The Role of Social Motivation, 5. Dissent as a Facilitator: Individual- and Group-Level Effects on Creativity and Performance, 6. Conflict, Diversity, and Faultlines in Workgroups, 7. Workplace Aggression and Conflict: Constructs, Commonalities, and Challenges for Future Inquiry, 8. Conflict Escalation in Organizations, 9. Conflict, Health, and Well-Being, III. ORGANIZATIONAL LEVEL OF ANALYSIS, 10. The Role of Third Parties/Mediation in Managing Conflict in Organizations, 11. Organizational Dispute Resolution Systems, 12. Union–Management Conflict: Historical Trends and New Directions, 13. Social Identification Processes, Conflict, and Fairness Concerns in Intergroup Mergers, IV. COMMENTARIES, 14. On the Outside Looking In: Window Shopping for Insights Into Diversity-Driven Conflict, 15. Making Sense of an Elusive Phenomenon, 16. Theory of Conflict in the Workplace: Whence and Whither, 17. Conflicts in the Study of Conflict in Organizations, Author Index, Subject Index

What People are Saying About This

From the Publisher

"This is the definitive source of the state of the research on conflict in organizations. The editors, who are leading experts themselves, chose authors with deep personal insight into their respective areas. The result is an integrative treatment of the antecedents, processes, and outcomes of conflict at multiple levels within organizations. The book is timely, comprehensive, provocative, and will be a great use to scholars and practitioners alike." - Jeanne M. Brett, Northwestern University

Editorial Reviews

"This is the definitive source of the state of the research on conflict in organizations. The editors, who are leading experts themselves, chose authors with deep personal insight into their respective areas. The result is an integrative treatment of the antecedents, processes, and outcomes of conflict at multiple levels within organizations. The book is timely, comprehensive, provocative, and will be a great use to scholars and practitioners alike." - Jeanne M. Brett, Northwestern University

From the Publisher