The Pursuit of Wow!: Every Person's Guide to Topsy-Turvy Times

Overview

Once more the "unconventional" Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals that come from readers and listeners, as well as his own candid responses. A "must" read for every business person.

A dozen years ago, Peters and coauthor Robert Waterman woke up corporate America with In Search of Excellence. Once more the "unconventional" Peters stimulates corporate thought processes. Along with ...

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The Pursuit of Wow!: Every Person's Guide to Topsy-Turvy Times

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Overview

Once more the "unconventional" Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals that come from readers and listeners, as well as his own candid responses. A "must" read for every business person.

A dozen years ago, Peters and coauthor Robert Waterman woke up corporate America with In Search of Excellence. Once more the "unconventional" Peters stimulates corporate thought processes. Along with the best of his columns, Peters includes questions and rebuttals that come from readers and listeners, as well as his own candid responses. A "must" read for every business person.

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Editorial Reviews

Library Journal
Business visionary Peters wants to give readers the tools to survive in the tumultuous world of the Nineties. His widely read book, In Search of Excellence: Lessons from America's Best Run Companies (1982), changed the way business does business, and this one is aimed to help us win in this brazen new era. More than 200 thought- and action-provoking tactics and strategies will turn readers into proactive, action-oriented winners in the 21st-century marketplace. Small graphics and illustrations emphasize such gems as "Service with Soul," and "Return phone calls, fast." To succeed, individuals and organizations must stand out from the growing crowd of lookalikes; in his words, "Being average has never had much appeal. Better fail with flair in pursuit of something neat." There is something for everyone in this book.-Susan C. Awe, Jefferson Cty. P.L. System, Arvada, Col.
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Product Details

  • ISBN-13: 9780679755555
  • Publisher: Knopf Doubleday Publishing Group
  • Publication date: 11/28/1994
  • Series: Vintage Series
  • Edition number: 1
  • Pages: 368
  • Sales rank: 456,371
  • Product dimensions: 5.10 (w) x 8.00 (h) x 0.70 (d)

Table of Contents

Starters 1
Getting Things Done 27
Milk, Cookies, and Managing People 55
Pens, Toilets, and Businesses That Do It Differently 95
Just Say No to Commodities (and Yes to Free Spirits) 139
Breaking the Mold 161
The Wacky World or (Mostly), What Have You Done about Asia Today? 197
Searching for the Diversity Advantage 219
Tomorrow's Strange Enterprises 243
Entrepreneurs' Dreams 263
Lists! 279
Attaining Perpetual Adolescence 301
Parting Shots 321
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  • Anonymous

    Posted September 22, 2000

    Required Reading for any Service Organization

    This book is given to every new hire their first day of work. Although it is 6 years old now, the concepts and principles still apply. It is a great working manual to developing a quality organization.

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  • Anonymous

    Posted July 20, 2010

    No text was provided for this review.

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