The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient-Centered Care

The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient-Centered Care

by Susan B. Frampton, Planetree Foundation
     
 

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The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient Centered Care is the ultimate real-world guide to how hospitals, long-term care communities and integrated health care systems around the world are operationalizing the fundamental dimensions of a patient-centered culture, including access to information, family

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Overview

The Putting Patients First Field Guide: Global Lessons in Designing and Implementing Patient Centered Care is the ultimate real-world guide to how hospitals, long-term care communities and integrated health care systems around the world are operationalizing the fundamental dimensions of a patient-centered culture, including access to information, family involvement, healing environments, employee and physician engagement, patient advocacy and more. Edited by Susan Framption and Patrick Charmel of Planetree, a nonprofit consulting and research organization dedicated to patient centered care, the book represents a concrete pathway to patient- centered excellence, using lessons from organizations around the world. By featuring real life examples of providers from nearly every continent, this book will underscore the adaptability of a patient-centered approach to accommodate cultural nuances while addressing the universal desire for patients and family members across cultures for holistic health care experiences that promote humanity, partnership and transparency.

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Product Details

ISBN-13:
9781118444948
Publisher:
Wiley
Publication date:
09/30/2013
Series:
Jossey-Bass Public Health Series, #216
Pages:
320
Sales rank:
1,444,327
Product dimensions:
5.90(w) x 9.10(h) x 1.10(d)

Meet the Author

Susan B. Frampton, PhD, is president of Planetree and asought-after speaker and writer on patient-centered care.

Patrick A. Charmel, MPH, is CEO of Griffin Hospitalwhich, under his leadership, has received numerous quality andclinical excellence awards, and is the only hospital to be named tothe Fortune Magazine "100 Best Companies to Work for in America"list for ten consecutive years.

Sara Guastello is the director of Knowledge Managementfor Planetree and a frequent writer on patient-centered care.

Planetree, founded by a patient in 1978, is anot-for-profit organization with offices in seven countries aroundthe globe that partners with health care organizations toaccelerate organizational culture change that enhances the patientexperience, improves quality of care, and creates a nurturing workenvironment where professional caregivers are enabled tothrive.

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