The Quality Business: Quality Issues in the Smaller Firm

The Quality Business: Quality Issues in the Smaller Firm

by Robert Blackburn, James Curran, Julian North
     
 

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ISBN-10: 0415146089

ISBN-13: 9780415146081

Pub. Date: 01/22/1998

Publisher: Taylor & Francis

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management

Overview

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.

Product Details

ISBN-13:
9780415146081
Publisher:
Taylor & Francis
Publication date:
01/22/1998
Series:
Routledge Studies in Small Business Series
Pages:
248
Product dimensions:
5.50(w) x 8.50(h) x 0.69(d)
Lexile:
1480L (what's this?)

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