The resident assistant as paraprofessional counselor and crisis interventionist: A study of lived experience.

More About This Textbook


Counseling and helping services on college campuses have changed greatly in recent decades, yet the services provided by college counseling centers are hardly keeping pace. Campuses have turned to other means of addressing the increased need for helping services, including training paraprofessionals to address many counseling and crisis situations that occur on college campuses. One of the most ubiquitous groups of paraprofessional helpers are resident assistants, undergraduate students trained to work with students living on campus who present with counseling or crisis intervention needs.;The concerns students bring to resident assistants are often beyond the scope of their training and experience; yet, these undergraduates are still expected to serve as the first responders on most college campuses. The literature is devoid of current, qualitative studies that examine what Figley (1995) described as the "cost of caring" (p. 10). The purpose of this study was to examine, qualitatively, the lived experience of resident assistants during their service as paraprofessional counselors and crisis interventionists. Using purposeful and extreme case sampling, nine resident assistants served as key informants for this study. Data were collected through the use of individual, semistructured interviews.;The researcher conducted the introductory data analysis while the interviews were being conducted. These data were reduced, displayed, and conclusions were drawn. As subsequent interviews were conducted, the researcher continued to analyze the data until all interviews were completed. Following the data collection, the data were again analyzed through the processes of reduction and display. Through this iterative and recursive process, themes emerged and conclusions were drawn.;The individual and cross-case analyses yielded eight primary themes and four secondary themes. These themes related to the risk and protective factors inherent in the position, as described by Bronfenbrenner (1979, 2005). The emergent themes also spoke to training, supervision, boundaries, and the long-term effects of being a resident assistant, specific to the peer counseling and crisis intervention roles. The researcher examined and discussed the interrelationships between the various themes. Finally, the analysis yielded potential hypotheses, and implications were discussed for both future research and practice.
Read More Show Less

Product Details

  • BN ID: 2940043597991
  • Publisher: ProQuest LLC
  • Sold by: Barnes & Noble
  • Format: eTextbook
  • Pages: 375
  • File size: 3 MB

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)