- Shopping Bag ( 0 items )
Posted June 21, 2005
As a manager and chief instructor of a flight school, I found The Savvy Flight Instructor to be one of the best tools around to help instructors understand the real world of flight instruction - in particular handling customer relationships and creating a professional demeanor. I now ask each instructor applicant at our school for a 'book report' on this book as a part of their employment interview, and we've made it required reading for our customer service people as well. This book is an absolute gem. I wish I'd read it when I became an instructor 22 years ago.
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