×

Uh-oh, it looks like your Internet Explorer is out of date.

For a better shopping experience, please upgrade now.

The Shape Shifters
     

The Shape Shifters

by John L Mariotti
 
The Shape Shifters tells how to create a powerful advantage by continuously changing to create and deliver what customers want-and consider best value-now and in the future. It's full of unique tools & techniques to help understand value and develop consensus on how value is perceived by customers, competitors and your own organization. It explains why the key

Overview

The Shape Shifters tells how to create a powerful advantage by continuously changing to create and deliver what customers want-and consider best value-now and in the future. It's full of unique tools & techniques to help understand value and develop consensus on how value is perceived by customers, competitors and your own organization. It explains why the key to success is making the shape of your business one that consistently creates and delivers the value your customers wants.

"This book will make you rethink the strategies of your entire company."-James Swartz, author, Seeing David in the Stone

Product Details

ISBN-13:
9780595481958
Publisher:
iUniverse, Incorporated
Publication date:
12/18/2007
Pages:
292
Product dimensions:
6.00(w) x 9.00(h) x 0.66(d)

Meet the Author

About The Author: John L. Mariotti is President and CEO of The Enterprise Group, his own consulting firm, and former President of Huffy Bicycles and Rubbermaid's Office Products Group. He is the author of The Power of Partnerships and a contributing editor, management columnist, and conference moderator for Industry Week magazine.

Customer Reviews

Average Review:

Post to your social network

     

Most Helpful Customer Reviews

See all customer reviews