The Smart Girl's Guide to Getting What You Want: How to be assertive with wit, style and grace [NOOK Book]

Overview


Do you feel like you’re not heard but you don’t want to have to scream?

Personal development coach Mary Hartley explains the secrets of assertiveness – of how to communicate with other people in ways that are confident, effective – but also considerate. Mary reveals the simple steps you can take to help you relate to other people honestly and openly in every area of your life – at work, with your friends and family and in your love life. You ...

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The Smart Girl's Guide to Getting What You Want: How to be assertive with wit, style and grace

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Overview


Do you feel like you’re not heard but you don’t want to have to scream?

Personal development coach Mary Hartley explains the secrets of assertiveness – of how to communicate with other people in ways that are confident, effective – but also considerate. Mary reveals the simple steps you can take to help you relate to other people honestly and openly in every area of your life – at work, with your friends and family and in your love life. You will discover that you can be true to yourself and your needs without hurting or diminishing other people.


   • What assertiveness is and why it matters

   • How to avoid aggression, passivity and manipulation

   • Tips for handling tricky situations including put-downs and dealing with bullies

   • Mastering assertive body language and communication
 
Packed with practical strategies and exercises, this book will show you how to be confident, assured and proactive – with style.



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Editorial Reviews

Publishers Weekly
12/23/2013
In this empowering tome, Hartley (The Good Stress Guide) offers a roadmap for shrinking violets everywhere, showing them how to become more assertive human beings. Taking a big-sister tone, she recognizes how easy it is to fall into people-pleaser mode and explains why being assertive is crucial for self-esteem and growth. After defining the personality types with which pushovers—or, more kindly, people-pleasers—must deal, and offering polite yet firm comebacks to manipulative phrases such as "it's my way or the highway," Hartley gives concrete examples of respectful and appropriate responses to guilt trips and manipulation. Body language is also covered in detail—including how to project confidence while not actually feeling it—as is how to respond to both warranted and unwarranted criticism. Exercises addressing real-life situations are sprinkled throughout, allowing the reader to role-play tricky situations before having to deal with them in real life. Hartley also provides suggestions on how to accept and give apologies, how to accept and give genuine compliments, and how to gracefully conduct one's self with colleagues who steal unearned credit. While many scenarios address work situations, readers will find that the principles Hartley establishes can be applied to a wide range of scenarios. (Apr.)
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Product Details

  • ISBN-13: 9781780287744
  • Publisher: Osprey Publishing, Limited
  • Publication date: 3/4/2014
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 256
  • Sales rank: 265,318
  • File size: 340 KB

Meet the Author

Mary Hartley is a writer and personal development coach who leads workshops and training courses in a wide range of personal development fields. She is the author of several books including: The Good Stress Guide, Managing Anger at Work, The Busy Woman's Handbook, Stress at Work and How to Listen So That People Talk. Some titles are on University, Relate, National Health and other practitioners' reading lists, as well as many relevant forums.

Mary contributes regularly on various aspects of communication and personal development in publications such as The Guardian, Daily Mail, The Sun and Psychologies, and has participated in discussions on Radio One, Capital Radio, BBC Radio Scotland, BBC Radio Jersey and Radio Shropshire. She was also the consultant for a BBC Learning Zone program on managing anger.
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