The Strategic Application of Information Technology in Health Care Organizations / Edition 2

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Overview

Information technology is a critical factor in the success of strategic planning for health care organizations. If health care organizations are to thrive in the highly competitive health care marketplace, they must invest in and develop their information technology (IT) capabilities.
This thoroughly revised and updated second edition of The Strategic Application of Information Technology in Health Care Organizations offers health care executives and managers a balanced analysis of health care information systems. Written by John Glaser-a renowned expert in the field of health care information technology-this important resource shows health care professionals how to use IT to reduce costs, respond to the demands of managed care, develop a continuum of care, and manage and improve the quality of service to patients, payers, and physicians.

The Author
John P. Glaser, Ph.D., is vice president and chief information officer at Partners HealthCare System, Inc. He was the founding chairman of the College of Health Care Information Management Executives (CHIME) and past president of the Healthcare Information and Management Systems Society (HIMSS). He is a winner of the John Gall CIO of the Year Award from the Healthcare Information and Management Systems Society.

Praise for The Strategic Application of Information Technology in Health Care Organizations, Second Edition

"John Glaser has done the field a huge favor. He has produced a streetwise, accessible, and interesting book on a complex subject. Hospital board members and CEOs should read this book carefully before making major investment decisions in information technology." —Jeff Goldsmith, president, Health Futures, Inc.

"Information technology can be used to differentiate a health care organization, but it is particularly compelling when the advances in technology result from a commitment to improve the care processes of the organization. The Strategic Application of Information Technology in Health Care Organizations, Second Edition, describes with clarity an effective way to ensure success in this quest, with specific recommendations and deliverables." — Stephanie L. Reel, chief information officer and vice provost for information technologies, The Johns Hopkins University

"John Glaser's book is a relief in the post-dot-com era. He brings us back to the basic lessons about how to deliver value from IT investments and how IT can fulfill and enhance the strategy of the health care enterprise." — David Brailer, chairman and chief executive officer, CareScience

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Editorial Reviews

From the Publisher
"This is a book of exceptionally high quality that is essential in the libraries of healthcare organization leaders." (Doody's Publishing, 5/02)
Doody's Review Service
Reviewer: Kimberly A. Galt, PharmD (Creighton University Medical Center)
Description: This is a highly useful book on information technology (IT) strategic planning and implementation within healthcare organizations. It is well written, concise, on point and provides excellent illustrations and case studies to enhance its usefulness. The first edition was published in 1999.
Purpose: The purpose is to improve the ability of leaders of healthcare organizations to invest strategically and thoughtfully in IT and achieve desired organizational returns. This is a critical objective, as the benefits of IT will not be realized unless the intended outcomes are determined prior to implementation. The book meets its objectives at a high level administrative view — appropriate and on target for organizational leadership.
Audience: The author is a well-known and highly respected leader in organizational information technology strategy and implementation. He indicates that this book is written for healthcare administrators in top strategic decision positions. The book is essential for these individuals and it is of equivalent value to healthcare managers and IT professionals who must implement information technology strategies developed by organizational leadership.
Features: Two areas are focused on: IT conceptualization failures and IT implementation failures common to healthcare organizations. The book has effective explanations of these two areas. Readers learn what IT strategy is and the importance of aligning organizational purpose and business plans with IT strategy, and are provided well described case studies of organizations and how well they strategize and apply IT. The book uses diagrams well to teach complex concepts. The book is well written and the content is relevant. References are appropriate. However, the understanding and experience the author brings to the explanations of important points is of greater value.
Assessment: This is a book of exceptionally high quality that is essential in the libraries of healthcare organization leaders.
From The Critics
This second edition of a guide for healthcare executives and managers offers an analysis of healthcare information systems, examining the role of IT in a large provider organization, particularly the integrated delivery system. It shows how healthcare professionals use IT to reduce costs, respond to the demands of managed care, develop a continuum of care, and manage and improve the quality of service to patients, payers, and physicians. Glaser is winner of the John Gall CIO of the Year Award from the Healthcare Information and Management Systems Society. Annotation c. Book News, Inc., Portland, OR (booknews.com)

5 Stars! from Doody
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Product Details

  • ISBN-13: 9780787959876
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 2/8/2002
  • Series: Jossey-Bass Health Series
  • Edition description: 2ND
  • Edition number: 2
  • Pages: 240
  • Product dimensions: 7.17 (w) x 9.35 (h) x 0.81 (d)

Meet the Author

John P. Glaser, Ph.D., is vice president and chief information officer at Partners HealthCare System, Inc. He was the founding chairman of the College of Health Care Information Management Executives (CHIME) and past president of the Healthcare Information and Management Systems Society (HIMSS). He is a winner of the John Gall CIO of the Year Award from the Healthcare Information and Management Systems Society.
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Table of Contents

Tables, Figures, and Exhibits.

Acknowledgments.

About the Author.

Introduction.

1. An Overview of Strategy.

Definition of Strategy.

Competitive Strategy.

The Need-for-IT Strategy.

Characteristics of Strategic Thinking.

Summary.

2. Linkage of IT Strategy to Organizational Strategy.

Strategic Planning Frameworks and Methodologies.

Information Technology as a Competitive Weapon.

Summary.

3. Internal IT Capabilities and Characteristics.

Asset Composition and Overview.

Asset Discussion.

Asset Lessons Learned and Observations.

IT-Centric Organizational Attributes.

The Question of Value.

Factors That Influence Organizational IT Asset Decisions.

Summary.

4. Examples of IT Strategy.

Clinical Information Systems.

Integration of Information Systems.

The Internet.

Summary.

5. Conclusion.

References.

Index.

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