The Supervisor's Infobank: 1000 Quick Answers to your Toughest Problems

Overview

When you're a supervisor, you're constantly required to solve problems ranging from handling difficult employees ... to setting training schedules ... to dealing with gripes and grievances. Now you can get the quick, sensible, authoritative answers you need to solve 1000 real-world business problems in The Supervisor's Infobank - a comprehensive, handy reference that new and seasoned managers alike will find indispensable. Drawing on author Arthur Pell's 40 years of experience in management consulting, including ...
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1994-05-01 New This book, SHIPS TO USA ONLY and MEDIA/STANDARD mail ONLY! ! Hardback w/ DJ. Enjoyable reading copy for your personal pleasure. This copy is nearly flawless! ... Dust jacket has light shelf wear. You are buying a Book in NEW condition with very light shelf wear to include very light edge and corner wear. Read more Show Less

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New Usually ships within 1-2 biz days. Hardcover with DJ. 1994 edition. P475. Quality Books...Because We Care-Shipped from Canada.

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N. Y. 1994 Hardcover First Edition; First Printing New in New dust jacket 0070491852. 8vo 8"-9" tall; 475 pages.

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Overview

When you're a supervisor, you're constantly required to solve problems ranging from handling difficult employees ... to setting training schedules ... to dealing with gripes and grievances. Now you can get the quick, sensible, authoritative answers you need to solve 1000 real-world business problems in The Supervisor's Infobank - a comprehensive, handy reference that new and seasoned managers alike will find indispensable. Drawing on author Arthur Pell's 40 years of experience in management consulting, including 20 years conducting supervision seminars, The Supervisor's Infobank answers the supervisory questions people like you ask most often. What's more, this in-depth guide presents the tricky real-life business problems that defy easy solution, and reveals ways of handling them that have worked for hundreds of supervisors who have faced similar situations. The Supervisor's Infobank gives you the creative solutions you need and explains why they're the most effective ways of dealing with the situation.
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Editorial Reviews

Booknews
A ready reference that answers the questions of most interest to supervisors in any organization. The 1,000 questions are divided into 16 supervisory topics, such as getting started as a new supervisor; selecting the right people; complying with equal employment laws; training; delegation; communicating with your people; motivation and morale; dealing with problem employees; the supervisor as a counselor; employee evaluation; discipline; layoffs, quits, and terminations; and time management. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9780070491854
  • Publisher: McGraw-Hill Companies, The
  • Publication date: 5/1/1994
  • Pages: 475
  • Product dimensions: 7.72 (w) x 9.53 (h) x 1.46 (d)

Table of Contents

Preface
1 Getting Started As a New Supervisor 1
2 Selecting the Right People 23
3 Complying with Equal Employment Laws 70
4 Training 107
5 Delegation 135
6 Communicating with Your People 151
7 Upward Communication 185
8 Motivation and Morale 204
9 Dealing with Problem Employees 244
10 Day to Day on the Job 281
11 The Supervisor As a Counselor 314
12 Employee Evaluation 345
13 Discipline 368
14 Layoffs, Quits, and Termination 394
15 Time Management 420
16 Your Boss and Your Career 444
Afterword 466
Index 467
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