The Telecommunications Emergency Response Guide: Restoring Critical Communications in Disaster Zones (Business First Aid)

by Marcos Duarte Rivero

Overview

When disaster strikes and telecommunications infrastructure fails, the difference between effective emergency response and chaos often comes down to one factor: how quickly critical communications can be restored.

Drawing on his unique background as both a former volunteer paramedic and a telecommunications executive with 30 years of experience, Marcos Duarte Rivero presents a revolutionary approach to telecommunications emergency response. Using the Hurricane Otis disaster as a powerful case study, this guide adapts proven emergency medicine principles to the critical task of restoring communications when communities need them most.

Inside you'll discover:

• A comprehensive team structure modeled after emergency medical response
• Field-tested equipment and resource planning strategies
• The CLEAR Assessment Model for rapid disaster evaluation
• Psychological preparation techniques for high-stress environments
• Security considerations that can make or break field operations
• Practical checklists for installers, companies, and government agencies

This isn't theoretical—it's a battle-tested framework developed in the chaos of actual disaster zones, where the ability to quickly establish even a single satellite link can enable life-saving coordination for entire communities.

Whether you're a telecommunications professional, emergency manager, or government official, this guide provides the structured approach needed to build and maintain effective emergency response capabilities before disaster strikes.

Because when communications fall silent, those who can restore them become the invisible heroes enabling all other aspects of disaster recovery.

Part of the acclaimed BUSINESS FIRST AID series, applying emergency principles to organizational challenges.

Product Details

BN ID:	2940180487209
Publisher:	Marcos Duarte Rivero
Publication date:	03/16/2025
Series:	Business First Aid
Sold by:	Draft2Digital
Format:	eBook
File size:	211 KB

About the Author

Marcos Duarte Rivero is a seasoned telecommunications executive with over 25 years of experience developing and scaling businesses across Mexico, Central America, and the United States. Currently serving as General Manager at Hughes Network Systems in Mexico, his career spans leadership roles at major companies including Sky México and Jugos Del Valle.

Marcos brings a unique perspective to his writing, combining his extensive business expertise with insights gained as a former volunteer paramedic. This distinctive background has shaped his approach to business emergencies and crisis management, reflected in his books "Business First Aid: The Emergency Guide for Your Company" and "The Telecommunications Emergency Response Guide."

Drawing from his successful trajectory in sales leadership—starting from telemarketing positions and rising to multinational sales directorships—Marcos offers authentic, battle-tested strategies in "El Vendedor Más Chingón del Mundo," a guide for sales professionals seeking to master their craft with integrity and purpose.

As a Board Member of the Mexican Red Cross and active member of VISTAGE, Marcos remains committed to building resilient systems and reducing digital inequality through his professional work and writing. His books distill decades of real-world experience into practical frameworks that help professionals navigate crises, build sustainable businesses, and achieve excellence in their fields.