The Telesales Pocketbook

The Telesales Pocketbook

by Peter Wylie
     
 
Full of advice and smart ideas for everyone who uses the phone to generate sales. Covers handling incoming and outgoing calls, dealing with complaints and closing the sale.

Overview

Full of advice and smart ideas for everyone who uses the phone to generate sales. Covers handling incoming and outgoing calls, dealing with complaints and closing the sale.

Product Details

ISBN-13:
9781870471398
Publisher:
Management Pocketbooks
Publication date:
05/28/1999
Series:
Management Pocketbook Series
Pages:
106
Product dimensions:
5.91(w) x 4.33(h) x (d)

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