The Theory and Practice of Change Management

Overview

The Theory and Practice of Change Management provides an examination of the key theoretical perspectives on organizational change. It clearly demonstrates how the various themes can be applied within organizations to deal with the issues arising from organizational change. In-text exercises help students to reflect on their own experiences to explore how the various theories can be practically applied to provide a range of approaches to solve ...
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Overview

The Theory and Practice of Change Management provides an examination of the key theoretical perspectives on organizational change. It clearly demonstrates how the various themes can be applied within organizations to deal with the issues arising from organizational change. In-text exercises help students to reflect on their own experiences to explore how the various theories can be practically applied to provide a range of approaches to solve problems associated with change.
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Product Details

  • ISBN-13: 9780333987964
  • Publisher: Palgrave Macmillan
  • Publication date: 9/1/2002
  • Edition description: REV
  • Pages: 240
  • Product dimensions: 7.88 (w) x 9.50 (h) x 0.68 (d)

Meet the Author

John Hayes is Professor of Management Studies, Leeds University Business School.
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Table of Contents

List of tables
List of figures
Preface
Acknowledgements
Pt. I Core concepts 1
1 The nature of change: what's all the hype about? 3
2 Organisational effectiveness and the role of change management 11
3 Systems models, congruency and the concept of 'fit' 23
4 Organisational learning and organisational effectiveness 36
5 Process models of change 47
Pt. II Recognising and diagnosing the need for change 61
6 Recognising the need for change and starting the change process 63
7 Diagnostic models 71
8 Gathering and interpreting information for diagnosis 89
Pt. III Managing the people issues 101
9 Power, leadership and stakeholder management 105
10 Communicating 114
11 Training and development 122
12 Motivating others to change 128
13 Managing personal transitions 144
Pt. IV Shaping implementation strategies and managing the transition 159
14 Shaping the implementation strategy 161
15 Maintaining control during the change 166
Pt. V Interventions 173
16 Types of intervention 175
17 Selecting interventions 187
Pt. VI Keeping the change on track 199
18 Managing, reviewing and sustaining change 201
Author index 211
Subject index 214
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