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Leadership knows something is seriously wrong, but they can't see it. Something unidentified and insidious is lurking in the shadows like a "thing in the bushes" and it has the organization in a death grip. It hates change. It's the very thing that managers, consultants, employees, and board members all avoid. Its presence is palpable but nobody knows what to do about it. Avoiding it will kill the company. Facing it honestly and dealing with it unleashes a power that will propel an organization into a new realm. But it takes courage to face The Thing in the Bushes.
Even the best-run companies with great products, talented personnel, and superior systems can flounder if they are not relationally healthy. Companies today face "people" issues that didn't exist only a decade ago. Yet those same issues are often ignored and left prowling, waiting to destroy the company. Ford and Osterhaus show business leaders how to face "The Thing in the Bushes" and turn it into a competitive advantage for their company.
From Saturn and Saab to Greenlight.com, I have found one consistent thing
in my career: great companies have great cultures that attract great people. For those who want to build and maintain a successful company, "The Thing in the Bushes" is a MUST read. I took every people management course at Harvard Business School and frankly I should have just read this book. It is practical, real world, insightful; and worth your time. -Joel Manby, CEO of Greenlight.com, former CEO of Saab USA
"Relational Performance" takes actual business situations, looks at their causes and results, and disects re-occurring themes and strengths amon successful companies. I recommend you use this book as a "How To" primer to evaluate yourself, your management style, and your companies performance against results that have been achieved by others. -Dave Dornsife, CEO of Herrick Steel
This is a critcal book for business leaders who need a new frame for viewing and improving organizational performance. This fast paced book offers keen insights and sheds light on orgaizational blindspots in a unique way. CEOs and HR managers aren't the only ones who will benefit from this practical book. I highly commend it. -J. Frank Harrison III, President of Coca-Cola Bottling, Inc.
This book will transform your view of yourself and your
organization. These concepts are desperately needed by all
organizations. -Steve Reinemund, CEO of Pepsico
Author Biography: KEVIN GRAHAM FORD is president of The Armstrong Group, a management consulting firm with clients ranging from Fortune 500 Companies to small businesses. His experience includes strategic planning; organizational assessment and development; leadership development; performance management systems; and human resource development. In constant demand as a facilitator and speaker for corporations and organizations around the world, Kevin has been quoted by business management publications including Business Week, Management Review, The Wall Street Journal, Human Resource Executive, Los Angeles Times, and HR Today.
DR. JAMES P. OSTERHAUS is a senior consultant for The Armstrong Group. He is also a counseling psychologist and has helped a variety of organizations and families bring about relational health. Dr. Osterhaus holds a Ph.D. in counseling psychology from American University and has degrees in counseling from Virginia Polytechnic Institute and Catholic University. He is the author of Family Tales, Questions Couples Ask, and Bonds of Iron.
THE ARMSTRONG GROUP (TAG) is a consulting firm dedicated to helping organizations in public, corporate, educational, and non-profit settings identify and overcome organizational blind spots that reinforce unproductive behavior. TAG combines key business practices with a keen understanding of relational networks, strategic planning, and organizational development, enabling organizations to create and maintain healthy relationships.
1. Live Out Your Code
2. Encourage Personal Excellence
3. Leadership Is for Everyone
4. Relational Network Thinking
5. Create Healthy Boundaries
6. Nurture Effective Communication
7. Balance Trust and Cynicism
8. Manage Successful Change
9. Focus Beyond Yourself
10. Developing Your Code, Performance, and People