The Trainer's Handbook / Edition 2

The Trainer's Handbook / Edition 2

by Karen Lawson
     
 

ISBN-10: 0787977497

ISBN-13: 9780787977498

Pub. Date: 06/23/2006

Publisher: Wiley

Even Trainers Need Training!

Get practical tips on:

* Assessing the attitudes of your participants* Remaining sensitive to the diversity of your audience* Selecting audio-visual aids* Closing your sessions creatively?and much more!

The demand for training often exceeds the available resources. That?s when organizations turn to their subject-matter experts.

Overview

Even Trainers Need Training!

Get practical tips on:

* Assessing the attitudes of your participants* Remaining sensitive to the diversity of your audience* Selecting audio-visual aids* Closing your sessions creatively?and much more!

The demand for training often exceeds the available resources. That?s when organizations turn to their subject-matter experts. These employees often have no training experience, but they have valuable information to share with their coworkers. Usually, these subject-matter experts are given little or no formal instruction on how to train. It?s sink or swim. They struggle to convey their expertise, and their untutored training can fall on unwilling ears.

The Train-the-Trainer workshop is the helping hand that no new trainer can do without. The Instructor?s Guide gives you the tips, tools, checklists, and guidelines you need to conduct an effective, interactive train-the-trainer program.

You?ll teach new trainers how to:

Conduct a needs assessment

Develop their instructional plan

Use active training techniques

Evaluate their training?and much more!

Plus, this guide is packed with figures and exhibits you?ll use as overheads, flip charts, and handouts. And the Train-the-Trainer workshop is flexible: the modular design allows you to pick and choose the sections your participants need.

Trainer?s Handbook

The Trainer?s Handbook, the guide for workshop participants, is both a component of the workshop and a stand-alone resource. You?ll want a copy of the Handbook for every Train-the-Trainer workshop participant.

Remember?even trainers need training! Build a solid foundation for new trainers with this total-trainer

development workshop and resource guide.

Product Details

ISBN-13:
9780787977498
Publisher:
Wiley
Publication date:
06/23/2006
Series:
Pfeiffer Essential Resources for Training and HR Professionals Series
Edition description:
Revised Edition
Pages:
336
Product dimensions:
204.50(w) x 236.50(h) x 21.60(d)

Table of Contents

List of Tables, Exhibits, and Figures.

Contents of the CD-ROM.

Acknowledgments.

Introduction.

1. Assessing Needs.

Learning Outcomes.

Understanding the Needs Assessment Process.

Needs-Assessment Process.

How to Conduct a Needs Assessment.

Developing an Action Plan.

Assessing Participants’ Knowledge, Attitudes, Skills.

Key Points.

2. Understanding Adult Learners.

Learning Outcomes.

Andragogical Versus Pedagogical Model.

Understanding How and Why People Learn.

Learning Styles.

Application of Learning Principles.

Key Points.

3. Training Styles.

Learning Outcomes.

Trainer Characteristics and Competencies.

Training Style.

Increasing Effectiveness.

Learner-Centered Versus Information-Centered.

Key Elements of a Trainer’s Style.

Key Points.

4. Understanding Today’s Learner.

Learning Outcomes.

The Changing Training Environment.

Self-Awareness.

Diversity Issues.

Key Points.

5. Writing Instructional Objectives.

Learning Outcomes.

What Are Learning Objectives?

Writing Learning Objectives.

Key Points.

6. Writing an Instructional Plan.

Learning Outcomes.

Design Philosophy.

Time Needed to Develop a Training Program.

Cost Considerations.

Major Components of Design.

Creating a Design Matrix.

Purpose of an Instructional Plan.

Components of an Instructional Plan.

Instructional Methods.

Developing Materials.

Key Points.

7. Selecting, Designing, and Developing Active-Training Methods.

Learning Outcomes.

The Case for Active Training.

Cooperative Learning.

Creating an Active-Learning Environment.

Designing Active-Training Activities.

Common Methods and Materials.

Experiential Learning Activities.

Action Learning.

Key Points.

8. Delivering Training.

Learning Outcomes.

Creating a Positive Learning Environment.

Experiential and Active-Training Techniques.

Tips for Using Specific Methods.

Improving Platform Presence.

Key Points.

9. Using Visual Aids.

Learning Outcomes.

Retention Rate in Visual Learning.

Why Use Visual Aids?

Guidelines for Using Visual Aids.

Other Commonly Used Visual Aids.

Key Points.

10. Distance Learning.

Learning Outcomes.

Workplace Trends.

Advantages/Benefits of Distance Learning.

Disadvantages/Drawbacks to Distance Learning.

Types of Distance Learning.

Guidelines for Designing Distance Learning.

Designing and Developing Activities.

Delivering Content and Activities.

Blended Learning.

Key Points.

11.Working with Groups.

Learning Outcomes.

The Trainer as Facilitator.

Ways to Encourage Participation.

The Art of Questioning.

Responding to Questions.

Scaling the Wall of Resistance.

Problem Situations.

Key Points.

12. Using Creativity.

Learning Outcomes.

Creativity with Small Groups.

Props and Other Theatrical Techniques.

Games.

Creative Closings.

Key Points.

13. Evaluating Training.

Learning Outcomes.

Why Evaluate?

When to Evaluate.

Whom to Involve.

How to Evaluate.

What to Evaluate.

Four-Level Model for Evaluation.

Participant Evaluation and Accountability for e-Learning.

Accountability for Training.

Significance of the Evaluation Process.

Key Points.

14. The Business of Consulting: Internal and External.

Learning Outcomes.

The Changing Role of the Trainer.

Understanding the Client-Consultant Relationship.

Selecting an External Consultant.

Follow-Up Reports.

Key Points.

Appendix A: Answers to Exercises.

Appendix B: Recommended Resources.

Appendix C: Criteria for Selecting Packaged Programs.

References.

Index.

About the Author.

How to Use the CD-ROM.

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