The Transparency Edge: How Credibility Can Make or Break You in Business

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Overview

A proven tool for sharpening one's competitive edge

Today's leading organizations have seized on the concept of transparency as the key to gaining the confidence of investors, employees, and customers—and gaining profits. In The Transparency Edge, leadership expert Barbara Pagano demonstrates that transparency is more than an excellent policy—it is a powerful management skill that managers can learn and use to make themselves and their organizations more competitive.

Presenting the nine behaviors that every successful leader uses to gain a transparency edge, Pagano shows readers how to use these techniques to build ...

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More About This Book

Overview

A proven tool for sharpening one's competitive edge

Today's leading organizations have seized on the concept of transparency as the key to gaining the confidence of investors, employees, and customers—and gaining profits. In The Transparency Edge, leadership expert Barbara Pagano demonstrates that transparency is more than an excellent policy—it is a powerful management skill that managers can learn and use to make themselves and their organizations more competitive.

Presenting the nine behaviors that every successful leader uses to gain a transparency edge, Pagano shows readers how to use these techniques to build loyalty, gain trust, and establish an impeccable reputation for integrity. She also shows how this nothingto- hide approach enables organizations and their leaders to:

  • Make decisions more efficiently and execute them more effectively
  • Speed up operations
  • Identify problems sooner and solve them faster
  • Build trust and collaboration within the organization
  • Establish a higher level of credibility

Editorial Reviews

Soundview Executive Book Summaries
In The Transparency Edge, leadership and human behavior expert Barbara Pagano shows how honesty can help companies win the confidence of investors, employees and customers, and provide leaders with a valuable skill that can make their organizations more competitive. Presenting nine behaviors that successful leaders use to gain a transparency edge, the authors describe the techniques that can help managers build loyalty, gain trust, and establish a reputation for integrity. Copyright © 2004 Soundview Executive Book Summaries

Product Details

  • ISBN-13: 9780071422543
  • Publisher: McGraw-Hill Companies, The
  • Publication date: 9/25/2003
  • Edition number: 1
  • Pages: 224
  • Product dimensions: 6.30 (w) x 9.31 (h) x 0.99 (d)

Table of Contents

Foreword
Acknowledgments
Ch. 1 Leadership Transparency That Builds Credibility 1
Ch. 2 Be Overwhelmingly Honest 15
Ch. 3 Gather Intelligence 37
Ch. 4 Compose Yourself 59
Ch. 5 Let Your Guard Down 75
Ch. 6 Promises Made, Promises Broken 91
Ch. 7 Deliver Bad News, and Do It Well 113
Ch. 8 Get Ahead, Say You're Sorry 131
Ch. 9 Watch Your Mouth 151
Ch. 10 Don't Hold Your Applause 175
Epilogue 197
App. A: Data Analysis 199
App. B: Item Graphs 205
Index 213

Customer Reviews

Average Rating 4.5
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Sort by: Showing all of 2 Customer Reviews

  • Anonymous

    Posted December 22, 2004

    Insightful!

    It's good to hear that employing a clear, open business policy can boost the bottom line and upgrade management. With all the recent corporate scandals, a management approach based on 'what you see is what you get' is refreshing ¿ and it works. Transparent management can increase employee morale, retention and productivity. Transparent leaders are better at their jobs and make a difference in people's lives. Using case studies and self-assessment surveys, authors Barbara and Elizabeth Pagano help potential leaders evaluate and hone their honesty and their leadership styles. The case studies in this easy to read, if slightly repetitive, volume help convey the authors' key points, which center on honesty, awareness and open communications. We recommend this value-enriched book to aspiring leaders, managers and executives who may be surprised to learn that transparent leadership is one of those intangibles that can produce concrete results.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted November 1, 2003

    Triple Play-a great book for me, my team and my boss.

    I checked out the website for this book and see it's a finalist for FAST COMPANY magazine's March 2004 book of the month. No surprise here! The authors ask tough questions that made me do some thinking, especially about my reputation. I realize when it comes to figuring out how other people might see me-in some areas, (I admit it)-I don't have a clue. The book doesn't leave you hanging. The stories are interesting, fresh and the authors give real world advice, not pie-in-the-sky stuff. Plus the research statistics are hard hitting! Ouch! But the best thing about the book for me? It made me want to get better as a manager and co-worker. Thanks for that.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.
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