The Transparency Edge

Overview

A proven tool for sharpening one's competitive edge

Today's leading organizations have seized on the concept of transparency as the key to gaining the confidence of investors, employees, and customers—and gaining profits. In The Transparency Edge, leadership expert Barbara Pagano demonstrates that transparency is more than an excellent policy—it is a powerful management skill that managers can learn and use to make themselves and their ...

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Overview

A proven tool for sharpening one's competitive edge

Today's leading organizations have seized on the concept of transparency as the key to gaining the confidence of investors, employees, and customers—and gaining profits. In The Transparency Edge, leadership expert Barbara Pagano demonstrates that transparency is more than an excellent policy—it is a powerful management skill that managers can learn and use to make themselves and their organizations more competitive.

Presenting the nine behaviors that every successful leader uses to gain a transparency edge, Pagano shows readers how to use these techniques to build loyalty, gain trust, and establish an impeccable reputation for integrity. She also shows how this nothingto- hide approach enables organizations and their leaders to:

  • Make decisions more efficiently and execute them more effectively
  • Speed up operations
  • Identify problems sooner and solve them faster
  • Build trust and collaboration within the organization
  • Establish a higher level of credibility
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Editorial Reviews

Soundview Executive Book Summaries
In The Transparency Edge, leadership and human behavior expert Barbara Pagano shows how honesty can help companies win the confidence of investors, employees and customers, and provide leaders with a valuable skill that can make their organizations more competitive. Presenting nine behaviors that successful leaders use to gain a transparency edge, the authors describe the techniques that can help managers build loyalty, gain trust, and establish a reputation for integrity. Copyright © 2004 Soundview Executive Book Summaries
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Product Details

  • ISBN-13: 9780071589765
  • Publisher: McGraw-Hill Companies, The
  • Publication date: 9/25/2003
  • Pages: 244
  • Product dimensions: 0.51 (w) x 6.00 (h) x 9.00 (d)

Table of Contents

Foreword
Acknowledgments
Ch. 1 Leadership Transparency That Builds Credibility 1
Ch. 2 Be Overwhelmingly Honest 15
Ch. 3 Gather Intelligence 37
Ch. 4 Compose Yourself 59
Ch. 5 Let Your Guard Down 75
Ch. 6 Promises Made, Promises Broken 91
Ch. 7 Deliver Bad News, and Do It Well 113
Ch. 8 Get Ahead, Say You're Sorry 131
Ch. 9 Watch Your Mouth 151
Ch. 10 Don't Hold Your Applause 175
Epilogue 197
App. A: Data Analysis 199
App. B: Item Graphs 205
Index 213
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