The Ultimate Guide to Building a Successful IT Service Desk: Strategies for Enterprise Corporations

by Shameka Mccarthy

Overview

In enterprise corporations, the IT service desk plays a crucial role in ensuring the smooth operation of the organization's IT infrastructure. Understanding the role of the IT service desk is essential for service desk managers, analysts, IT managers, and helpdesk managers to effectively manage and support the IT needs of the company.

Product Details

BN ID:	2940184726717
Publisher:	Shameka McCarthy
Publication date:	02/13/2025
Sold by:	Barnes & Noble
Format:	eBook
File size:	101 KB

About the Author

Just a passionate person with a career spanning in Customer Service, Service Desk, Help Desk and IT Management the last 20 years who's primary focus has been building a successful service desk.