The Workforce Scorecard: Managing Human Capital to Execute Strategy

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In a marketplace fueled by intangible assets, anything less than optimal workforce success can threaten a firm's survival. Yet, in most organizations, employee performance is both poorly managed and underutilized. The Workforce Scorecard argues that current management and human resources practices hinder employees' ability to contribute to strategic goals. To maximize the power of their workforce, organizations must meet three challenges: view their workforce in terms of contribution rather than cost; replace benchmarking metrics with measures that differentiate levels of strategic impact; and make line managers and HR professionals jointly responsible for executing workforce initiatives. Building on the proven model outlined in their best-selling book The HR Scorecard, Mark Huselid, Brian Becker, and co-author Richard Beatty show how to create a Workforce Scorecard that identifies and measures the behaviors, competencies, mind-set, and culture required for workforce success and reveals how each dimension impacts the bottom line. Practical and timely, The Workforce Scorecard offers crucial lessons for leveraging human capital to achieve strategic success.
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Editorial Reviews

"Practical and timely, The Workforce Scorecard offers crucial lessons for leveraging human capital to achieve strategic success."
June 2005
The Financial Times
The Workforce Scorecard can be recommended on the grounds that a bit of fiber in your diet is healthy.
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Product Details

  • ISBN-13: 9781591392453
  • Publisher: Harvard Business Review Press
  • Publication date: 3/7/2005
  • Pages: 288
  • Sales rank: 1,437,626
  • Product dimensions: 6.40 (w) x 9.36 (h) x 1.16 (d)

Meet the Author

Mark A. Huselid is professor of human resources management in the School of Management and Labor Relations at Rutgers University. Brian E. Becker is the chairman of the Department of Organization and Human Resources at SUNY-Buffalo. Becker and Huselid are co-authors of The HR Scorecard (HBS Press, 2001). Richard W. Beatty is a professor in the School of Management and Labor Relations at Rutgers University.
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Table of Contents

1 The three challenges of workforce measurement and management 1
Pt. 1 The perspective challenge
2 Differentiating your workforce strategy 31
Pt. 2 The metrics challenge
3 Building the workforce scorecard 67
4 Linking the workforce and HR scorecards : strategy execution through HR management systems 99
5 Collecting and interpreting workforce scorecard data 131
Pt. 3 The execution challenge
6 Strategy Execution I : the roles of the CEO, executive team, and workforce metrics 159
7 Strategy Execution II : the roles of line managers, the HR function, and workforce metrics 187
8 Communication and learning programs for the workforce scorecard 209
9 The end product 231
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Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted June 24, 2009

    Very disappointing

    When will HR get it . . . there is only one scorecard, the Business Scorecard. HR, like every function and business unit, has a role in it's execution. This book confuses the issue.

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  • Anonymous

    Posted February 4, 2005

    Unbeatable when it comes to HR Strategy

    Workforce Scorecard is an awesome addition to the Strategy collection focussed on HR. The authors clearly drive home the message that the key to the Business success is the focus on HR Strategy and Execution of the same.

    Was this review helpful? Yes  No   Report this review
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