Theorizing Crisis Communication

Theorizing Crisis Communication

by Timothy L. Sellnow, Matthew W. Seeger
     
 

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The inevitability of crises is a harsh reality of the world we live in. But while evidence suggests that crises and disasters—from earthquakes and infectious disease pandemics to oil spills and terrorist attacks—are occurring with increasing and alarming frequency, almost all of them can be more effectively managed. Theorizing Crisis Communication

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Overview

The inevitability of crises is a harsh reality of the world we live in. But while evidence suggests that crises and disasters—from earthquakes and infectious disease pandemics to oil spills and terrorist attacks—are occurring with increasing and alarming frequency, almost all of them can be more effectively managed. Theorizing Crisis Communication presents a comprehensive review and critique of a broad range of theoretical frameworks designed to explain the development, management, and consequences of natural and man-made crises. We know how crises such as the Japanese tsunami/Fukushima nuclear accident, the H1N1 pandemic, Hurricane Katrina, and the Exxon Valdez oil spill create widespread economic, political, and social harm, reduce public trust in institutions, damage the environment, and change basic beliefs, norms, and systems for managing risks. By incorporating the latest theoretical work from organizational studies, sociology, psychology, public relations, and public health, the authors reveal how this vast body of research offers important insights into the similarities, patterns, and relationships across different crises. Theorizing Crisis Communication is an essential tool for a comprehensive understanding of the onset, management, response, resolution, and ultimate meaning of these devastating world events.

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Editorial Reviews

From the Publisher
“The glory of Theorizing Crisis Communicationis in its concise synthesis of multiple theoretical perspectives into overarching categories. Every major theory presented is accompanied by an insightful discussion of strengths and weaknesses. Sellnow and Seeger have crafted a text that should encourage researchers to examine crises from a variety of perspectives and inspire inquiry that ties research to practice.”  (International Journal of Communication, 1 May 2014)

"This is not a handbook for a crisis practitioner, but a rich resource for those interested in the theoretical underpinnings of communication before, during, and after a crisis.  Summing Up.  Recommended.  Upper-division undergraduate, graduate, and research collections.”  (Choice, 1 September 2013)

Product Details

ISBN-13:
9780470659304
Publisher:
Wiley
Publication date:
03/11/2013
Series:
Foundations in Communication Theory Series, #2
Edition description:
New Edition
Pages:
280
Sales rank:
1,001,901
Product dimensions:
6.00(w) x 8.90(h) x 0.70(d)

Meet the Author

Timothy L. Sellnow is Professor of Communication and Associate Dean for Graduate Studies in Communication at the University of Kentucky. Dr. Sellnow’s interdisciplinary research on risk and crisis communication appears in an array of refereed journals, handbooks, and edited volumes. He has also co-authored five books on risk and crisis communication. Dr. Sellnow frequently serves as a consultant for Fortune 500 companies in the food industry and government agencies such as the United States Department of Agriculture (USDA) and Department of Homeland Security (DHS) on risk and crisis communication planning.

Matthew W. Seeger is Dean of the College of Fine, Performing and Communication Arts and a Professor of Communication at Wayne State University in Detroit. His work on crisis, risk and communication has appeared in over 100 journal articles, book chapters, and conference proceedings. Seeger is the author or co-author of six books on organizational communication ethics and crisis and risk communication. Dr. Seeger also frequently serves as an advisor to the auto industry, manufacturing organizations and government agencies, including the Centers for Disease Control and Prevention (CDC), on topics related to crisis management.

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