This easy-to-understand, comprehensive overview of human services distinguishes itself from other texts through its experiential emphasis, unique use of personal vignettes, presentation of systems theory, and focus on the development of the helper. Other important topics such as history of the field, typical interventions, and multicultural awareness are also covered.
1. Defining the Human Service Professional. 2. The Human Service Profession: History and Standards. 3. Theoretical Approaches to Human Service Work. 4. The Helping Interview: Skills, Case Management, and Record Keeping. 5. The Development of the Person. 6. Systems: What Are They, and How Do We Work With Them? 7. The Human Service Worker in a Pluralistic Society. 8. Research, Program Evaluation and Testing. 9. The Human Service Worker and the World of Work. 10. A Look to the Future: Trends in the Function and Roles of the Human Service Worker. Appendices. Glossary. References. Index.