There's Something I Have to Tell You: How to Communicate Difficult News in Tough Situations

Overview

Few of us have positive role models for dealing effectively with problematic personal or professional revelations - whether it's telling an employee he isn't doing a good job, telling your fiance you want to postpone the wedding, or telling your best friend that you envy and resent her lavish lifestyle. Charles Foster, Ph.D., is a therapist with more than twenty years' experience helping people bring difficult issues out in the open in their professional and personal lives. This wise and reassuring book reveals ...
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Overview

Few of us have positive role models for dealing effectively with problematic personal or professional revelations - whether it's telling an employee he isn't doing a good job, telling your fiance you want to postpone the wedding, or telling your best friend that you envy and resent her lavish lifestyle. Charles Foster, Ph.D., is a therapist with more than twenty years' experience helping people bring difficult issues out in the open in their professional and personal lives. This wise and reassuring book reveals when to tell your difficult news and how to tell it with compassion, empathy, understanding, and tact. There's Something I Have to Tell You is the result of years of pioneering research based on in-depth interviews and case studies from Dr. Foster's clinical experiences. Dr. Foster has devised an authoritative and accessible course of action for identifying - and thus avoiding - the pitfalls of saying what needs to be said.
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Product Details

  • ISBN-13: 9780737289329
  • Publisher: Crown Publishing Group
  • Publication date: 6/2/1997
  • Edition number: 1
  • Pages: 271

Table of Contents

Acknowledgments
"Is This Book for Me?"
Pt. I Explorations
1 Bombshells: A Personal Introduction 3
2 To Tell or Not to Tell? That Is the Question 19
Pt. II Solutions
3 The One Thing You Need to Tell the Truth 59
4 Scripts for Responsible Truth Telling 75
5 "I Want to Tell You How I Feel" 87
6 "I'd Like to Tell You What's Wrong with You" 97
7 "There's Something I'd Like to Ask You For" 108
8 "I Want to Tell You a Secret" 121
9 "I've Never Told You This Before" 139
10 "I'm Afraid I Have Some Bad News for You" 147
Pt. III Personal Issues
11 Getting Your Own Needs Met 159
12 To Tell the Truth, Don't Make These Mistakes 187
13 Getting Out of Your Own Way 210
14 Telling without Telling 224
15 Preparing for What Will Happen after You Tell 240
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