Thinking Forward: Six Strategies for Highly Successful Organizations / Edition 1

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Improve operations in the areas that have the greatest impact on care cost and outcomes. This book describes best practices in six critical areas of hospital operations- governance, service lines, complex case management, prevention, support services, and service excellence- by using examples from hospitals within the highly-respected Catholic Health Initiatives system. The authors describe the path each of the featured hospitals took to achieve their various successes, and how CHI will implement those leading practices across its whole system. The authors discuss potential pitfalls, and how other systems and freestanding organizations can learn from their experience. About the Authors: John R. Griffith, M.B.A., FACHE, is the Andrew Pattullo Collegiate Professor in the Department of Health Management and Policy, School of Public Health, The University of Michigan, Ann Arbor. A graduate of Johns Hopkins University and the University of Chicago, he was director of the program and Bureau of Hospital Administration at The University of Michigan from 1970 to 1982 and chair of his department from 1987 to 1991. Kenneth R. White, Ph.D., R.N., FACHE, is an associate professor and director of the graduate program in health administration at the Medical College of Virginia Campus of Virginia Commonwealth University (VCU). Dr. White received a Ph.D. in health services organization and research from VCU, a M.P.H. in health administration from the University of Oklahoma, and a M.S. in nursing from VCU.

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Editorial Reviews

Doody's Review Service
Reviewer: Fang Sun, PhD (California State University Dominguez Hills)
Description: Using the cases of some of the best practices in the Catholic Health Initiatives (CHI) systems, the book illustrates six useful strategies that can help hospitals or healthcare systems to achieve success.
Purpose: The purpose is to supply healthcare organizations with a replicable model for improving operations and increasing the responsiveness to their communities. It is my opinion that the purpose of the book is fully achieved.
Audience: The primary audience for this book should be healthcare executives who strive to position themselves for success and are constantly seeking performance improvement strategies for their organizations. Other readers could include researchers in healthcare administration who should also find the book interesting.
Features: The cases in the book cover six areas which are identified by the authors as critical to care cost and outcomes: governance, clinical services lines, case management, prevention and wellness, clinical and managerial support, and associate satisfaction. The authors summarize key points of the cases and offer their insights on how the CHI's successful strategies can be applied at other organizations. The book is instructional, well organized, and full of tools that are useful to healthcare leaders.
Assessment: Healthcare executives should be able to learn a lot from the experience of the highly successful and respected CHI system as well as the insights of the authors. All the strategies illustrated in the cases are effective, practical, and replicable. They should benefit not only patients, but also caregivers, employees, and communities. Reading the book is truly a pleasure and a great learning experience.

3 Stars from Doody
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Product Details

  • ISBN-13: 9781567932096
  • Publisher: Health Administration Press
  • Publication date: 12/1/2003
  • Edition number: 1
  • Pages: 266
  • Sales rank: 1,113,458
  • Product dimensions: 6.00 (w) x 8.90 (h) x 0.60 (d)

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